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MRSI’s new code cracks the ethics code as India’s insights industry evolves
MUMBAI: The Market Research Society of India (MRSI) has formally adopted the ICC/ESOMAR International Code on Market, Opinion and Social Research and Data Analytics 2025: a global gold standard shaping how research is conducted across more than 50 countries.
The updated code, refreshed for an era dominated by AI tools, synthetic data, automation and sprawling digital ecosystems, aims to bring sharper guardrails to a fast-changing insights industry. Developed jointly by Esomar and the International Chamber of Commerce since 1977, the Code is recognised by over 60 industry associations worldwide.
As India’s leading industry body for research and insights since 1988, MRSI said the adoption reinforces its commitment to ethical, transparent and globally benchmarked practices. Its Professional Standards Committee (PSC), established in 2020, will continue to enforce compliance and take disciplinary action when members fall short. The committee is chaired by Sathyamurthy Namakkal (Co-founder, DataPOEM), supported by Abhinav Goel (Nestlé India), Anjana Pillai (Quantum Consumer Solutions), Jyoti Malladi (Ipsos India) and Priyamvada Sharma (Godrej Consumer Products).
What’s new in the 2025 Code?
The revamped guidelines sharpen expectations across five key areas:
● Duty of care: Stronger safeguards for children, young people and vulnerable groups.
● Data minimisation: Collect only what’s necessary, protect it stringently, and anonymise it once used.
● AI & emerging tech: Clear rules for responsible AI deployment, transparency and privacy as technologies reshape research.
● Fit-for-purpose research: Ensuring that studies truly represent the populations being measured — including when using self-service platforms.
● Transparency & accountability: Mandatory disclosures on methods, data sources and limitations so clients can assess research integrity.
MRSI and chief growth & partnerships officer president Nitin Kamat at TAM Media Research, said the move “reiterates our commitment to ethical excellence and responsible data practices… signalling that member companies are stronger partners to deliver research clients can trust with complete confidence.”
Esomar president Anne-Sophie Damelincourt called MRSI’s adoption “a milestone that reflects India’s leadership in ethical research,” adding that it strengthens global collaboration and reinforces industry-wide trust.
The Code will come into effect in India from April 1, 2026, giving the industry time to align operations with the refreshed norms.
With this update, MRSI isn’t just keeping pace with global standards, it’s ensuring that in the race for insight, ethics don’t fall behind.
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Raj Cooling Systems names Bhagyashree ambassador for Kiozy+
New air purifier line targets urban pollution with premium design
MUMBAI: As pollution levels continue to cloud India’s major cities, Raj Cooling Systems Private Limited has unveiled Kiozy+, a premium air purifier range designed to bring cleaner air indoors. Adding a touch of stardust to the launch, the company has appointed Hindi cinema actress Bhagyashree as the brand ambassador for the new line.
Positioned at the intersection of wellness and lifestyle, Kiozy+ promises to do more than simply filter air. It aims to create refined, breathable spaces for modern homes and offices, especially in tier 1 cities where winter smog and airborne pollutants often reach worrying levels.
Raj Cooling Systems, known for its home appliance portfolio, says the new range reflects its continued push towards smart, health-focused innovations. Under the leadership of entrepreneur Kalpesh Manubhai Ramoliya, the company is expanding into products that blend technology with everyday comfort.
Air pollution remains a pressing concern in India’s largest urban centres, where dust, allergens and microscopic toxins can compromise respiratory health and disrupt daily life. Kiozy+ has been engineered to tackle these challenges head-on, using an advanced purification system to filter harmful particles and circulate cleaner air throughout indoor spaces.
“At Raj Cooling Systems, we believe clean air is a necessity, not a luxury,” said Ramoliya. “With Kiozy+, we want families and professionals to take charge of their indoor environment and safeguard their wellbeing. This launch reflects our commitment to innovation and quality that genuinely supports healthier living.”
Bhagyashree echoed the sentiment, highlighting the link between air quality and overall health. “Clean air has a direct impact on immunity and wellbeing,” she said. “Kiozy+ combines intelligent design with elegant aesthetics to create spaces that feel both comfortable and healthy. I am pleased to be associated with a brand that puts wellbeing first.”
With Kiozy+, Raj Cooling Systems is stepping firmly into the wellness-driven appliance segment. The message is simple: when the air outside feels heavy, the air inside does not have to be.
