Brands
Rahul Agarwal steps in as VP of IT at MakeMyTrip Group
MUMBAI: MakeMyTrip Group has a new technology captain at the helm. Rahul Agarwal has been appointed vice president, information technology, and will lead enterprise technology across the group’s ecosystem, including MakeMyTrip, Goibibo, redBus and other entities.
In his new role, Agarwal will oversee critical technology pillars such as ERP, analytics, artificial intelligence and cloud platforms. His mandate is clear. Simplify complex systems, scale smartly and drive digital transformation that keeps pace with the group’s ambitions in India’s fast-moving travel market.
Announcing the move, Agarwal shared his excitement about taking on the responsibility of leading enterprise technology across the MakeMyTrip Group, with a sharp focus on building strong, future-ready platforms.
Agarwal brings with him a career that blends deep technical expertise with hands-on transformation experience. Before joining MakeMyTrip, he was AVP and centre of excellence head for supply chain and ERP at Airtel, where he led large-scale digitisation, AI-led supply chain initiatives and global ERP implementations across multiple markets.
His earlier stints include senior technology leadership roles at The Coca-Cola Company, KPMG India and Deloitte, where he worked at the intersection of IT strategy, ERP modernisation and business transformation. Over the years, he has built a reputation for turning complex technology programmes into systems that actually work for businesses.
At MakeMyTrip Group, Agarwal now steps into a role where technology quietly shapes every journey, from booking a bus seat to planning an international holiday. For travellers, his work may stay behind the scenes. For the company, it could be the engine that keeps the journey smooth, smart and future-ready.
Brands
FSS names Anand Krishnamurthi head of global digital delivery
Tech veteran to drive AI-first, cloud-led transformation in payments globally
CHENNAI: Financial Software and Systems (FSS), an AI-first payment infrastructure company, has appointed Anand Krishnamurthi as head of global digital delivery.
In his new role, Anand Krishnamurthi will lead FSS’s global digital delivery capabilities, focusing on AI-first and cloud-led transformation while ensuring predictable, high-quality outcomes for customers worldwide. He will be based in Chennai and report to V. Balasubramanian, CEO of FSS.
Bringing 28 years of experience in technology and digital transformation across banking, capital markets, financial services, and insurance, Anand has held senior leadership positions at Cognizant and NuSummit. He is recognised for scaling multi-geography delivery teams, leading mission-critical platforms, and embedding AI-driven automation in complex, regulated environments.
“What drew me to FSS is its deep payments expertise, strong product DNA, and the scale at which its platforms power real-world financial ecosystems,” said Anand Krishnamurthi. “I aim to strengthen delivery predictability, execution rigor, and engineering quality, building empowered teams that deliver measurable customer outcomes. FSS has a unique opportunity to create real-time, AI-infused payments infrastructure that is resilient, secure, and globally scalable.”
V. Balasubramanian added, “Anand’s track record in leading multi-geography delivery programs and AI-first operating models makes him the ideal leader for FSS as we accelerate our AI-driven digital payments business. His leadership will help us raise the bar for outcomes globally.”
This appointment is part of FSS’s broader push to build an AI-powered, cloud-native delivery organisation capable of meeting the evolving needs of banks, fintechs, and financial institutions worldwide.
