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Kapture CX appoints Garima Rai as VP marketing

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Mumbai: Kapture CX, the SaaS-based customer experience platform, has appointed Garima Rai as the new vice president of marketing.

A customer-focused business strategist, Rai has mastered the art of utilizing data and analytics to drive informed marketing decisions and deliver tangible business outcomes. Her belief in the adage ‘the proof of the pudding is in the eating’ resonates with her commitment to product-led growth. Her collaborative spirit shines through her history of partnering with business heads and product managers across diverse verticals and geographies for the successful launch of several market-leading products and solutions. Her expertise lies in assessing market potential, devising new market entry strategies, defining precise customer profiles and buyer personas, and shaping product roadmaps, to ultimately drive business growth.

Commenting on her appointment, Kapture CX CEO & co-founder Sheshgiri Kamath said, “Vikas and I are excited to welcome Garima to the team and the rocketship that is Kapture. Garima arrives with an impressive 14-year journey as a seasoned marketer within the B2B software industry. Her wealth of experience and insights make her a valuable asset to our team, and we are genuinely excited to have her join us. This is a step in the right direction for both of us as we look forward to scaling Kapture together in the coming years.”

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Before joining the Kapture CX, Rai made significant contributions as a director of marketing at ClearTrail Technologies, where her efforts played a pivotal role in establishing market presence for Klera – a no-code data analytics and process automation platform. Now, she is poised to embark on this exciting new chapter with Kapture. Rai’s educational background includes a Master’s Degree in Business Administration from INSEAD, a testament to her dedication to continuous growth.

Commenting on the same, Rai said, “I’m truly excited to join Kapture, a company with a remarkable track record of success and growth. I’m committed to building a marketing organization that is enrolled in the company’s strategic vision, and taking this extraordinary journey to even greater heights.”

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MAM

Collective Artists Network reshuffles talent leadership

Fiona D’Souza, Jinal Jhaveri and Arjun Banerjee take expanded roles in core division.

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MUMBAI: Collective Artists Network just handed the talent baton to its homegrown stars because when your agents have been building careers this long, it’s time to let them run the show. Collective Artists Network has announced the next phase of leadership for its talent management business, elevating senior agents Fiona D’Souza, Jinal Jhaveri and Arjun Banerjee to expanded roles within the division. The move strengthens the company’s foundational talent arm while it continues to grow into content creation and production-led ventures.

Each of the three has played a significant part in shaping artist careers across films, digital platforms and brand partnerships. Together they now represent the next generation of leadership for Collective’s talent operations, with a continued focus on long-term career building, strong partnerships and adapting representation to a fast-changing media landscape.

Collective Artists Network founder and Group CEO Vijay Subramaniam remains actively involved in guiding artist strategy and key relationships. He said, “Talent management has been the foundation on which Collective was built, and that philosophy continues to guide how we grow the company. As we enter this next phase, it’s important that the people leading this business have both deep context and long-term convictions.”

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Collective Artists Network partner and head of talent Janahavi Rawal added, “Collective’s talent business has always been built on trust, long-term thinking, and a deep understanding of where artists want to go next. Fiona, Jinal, and Arjun have each played an important role in shaping the careers of the artists we represent, and this phase is about empowering our senior agents further while building the right support systems around them.”

The leadership evolution reflects Collective’s belief in promoting from within and creating clear ownership across verticals. In a talent world where yesterday’s agent is tomorrow’s partner, Collective isn’t just reshuffling chairs, it’s handing the spotlight to the people who’ve been quietly directing the show all along.

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