Connect with us

News Broadcasting

Consumer spending up 9.6 per cent, says KSA study

Published

on

NEW DELHI: The pessimistic outlook on the retail and fashion segment seems to have turned into a positive one. The Consumer Outlook study conducted by KSA Technopak, India’s leading management consulting firm specialising in the fashion and retail industries, shows that consumer spending in the year 2002 has gone up by an impressive 9.6 per cent compared to the previous year which showed a decline in spending.
 

The findings of the study was shared during the ongoing fifth KSA retail Summit, organised by KSA-Technopak, in Mumbai on 10-12 February 2003. KSA-Technopak is India’s leading management consulting firm specialising in the fashion and retail industries.

Consumer Outlook is a strategic annual tracking study on consumer’s shopping and spending behaviour across categories conducted by KSA Technopak.

Advertisement

KSA Technopak officials also announced that the growth implies a phenomenal rise in market opportunity for retailers, estimated to be in the region of Rs 150 billion among the SEC A and B categories in urban India alone. The five main key drivers for today’s consumers, according to the study, are enjoyable shopping experience; value for money; product quality; fashion attributes and saving time.

A large percentage of consumers said they enjoyed shopping to the extent they were willing to drive further for a pleasant and better shopping experience. Consumers also showed preference for shops offering special schemes or sales and were keen on products that are trendy and in with the times. A large number of consumers said shopping was a need-driven exercise which they preferred to do at outlets where they could save time.

Announcing the results, KSA-Technopak principal and associate director Harminder Sahni says: “These insights can be transformed to opportunities for retailers. Clearly, retail outlets that would succeed are those that, in
addition to offering quality products, also build enjoyment into every part of the consumer’s shopping experience; create an ambience by effective use of merchandise display techniques; offer quick and efficient service; reward
the customer for loyalty; and use a combination of promotional schemes and offers to attract the customer.”

Advertisement

According to the study, after a sluggish growth in 2001-02 when difficult market conditions forced people to tighten belts, almost all the categories in the Indian retail sector have bounced back. Among these are footwear, apparels, apparel accessories, home textiles, entertainment, books and music, among others.

This is not to say that consumers are spending more than they are saving, for the study reveals that savings and investments have also gone up by a substantial percentage. Brown goods and personal care items purchased for self showed a decline in growth.

However, various categories continue to vie for the share of consumer’s wallet, with food reigning over other categories. Consumers spent more on groceries and eating out than on other categories and this trend has been consistent over the last five years that KSA Technopak has undertaken the Consumer Outlook study.

Advertisement

Announcing the outlook for 2003, Harminder Sahni says: “This year, 41 per cent of consumers have declared they will spend more in 2003 than the last, while 48 per cent expect they will spend at least as much as in 2002. This
spells good news not just for retailers, manufacturers and suppliers but also for consumers who continue to benefit from the many choices on offer and the increased competition for a share in his spending rupee.”

The Consumer Outlook 2003 study was conducted by random sampling of 10,000 respondents in the 15 to 58 year age group in the SEC A and B categories in 20 cities across India. The Consumer Outlook study is a consumer-behaviour based tool used for devising consumer-centric strategies and is based on research across categories such as apparel, accessories, consumer durables,
books and music and personal care items.

KSA Technopak (KSA T) is a joint venture company with Kurt Salmon Associates (KSA) in India. KSA is the world’s largest management consultancy, specialising in consumer goods and retail sectors. Based in New Delhi, with an industry experience of over 10 years and a strength of 50 consultants, KSA T has an in-depth understanding of the Indian consumer products industry and a unique vision of its future.

Advertisement

Comprehending the needs of the fast changing retailing milieu, it formulates company strategies, augments business processes and develops systems to effectively manage change. KSA T has successfully aided India’s leading retailers & suppliers in the areas of business planning and strategy, retail operations and supply chain management.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News Broadcasting

News18 India launches Command Centre war explainer with Arya

New show shifts from debates to decoding global conflicts and impacts

Published

on

MUMBAI: News18 India has rolled out a new war-focused programme, Command Centre, featuring Gaurav Arya, as it looks to offer viewers a sharper, more grounded take on global conflicts amid rising tensions in West Asia.

Positioned as an “insider war room”, the show moves away from conventional panel debates and instead focuses on explaining military developments, decoding strategy and connecting global events to their everyday impact, from fuel prices to economic shifts.

The format leans heavily on visuals and data. The studio has been designed like a command hub, complete with large LED war maps, real-time graphics and an alert system to track developments as they unfold.

Advertisement

At the centre of it all is Arya, who brings his military background to simplify complex war strategies for viewers. His signature line, “Seedhi baat samjhiye”, anchors the show’s promise of clarity over noise.

News18 India managing editor Jyoti Kamal said, “Command Centre, featuring Major Gaurav Arya is designed to deliver accurate insights and a clear perspective on how evolving conflicts impact everyday life, from household budgets to national security. With expert voices analysing every development in real time, the show goes beyond headlines to decode what’s happening now, what it means, and what could come next.”

Echoing the intent, Gaurav Arya added, “In times of war, confusion is the biggest threat. With News18 India’s Command Centre, we are bringing viewers inside the war room, decoding strategies, tracking every escalation, and explaining, in the simplest terms, what it means for India and for every household. Seedhi baat samjhiye, this is where you understand not just what is happening, but what happens next.”

Advertisement

The weekday show will air in the afternoon slot and will also feature Gaurav Shukla, adding to its editorial depth.

With its mix of analysis, visuals and a clear focus on impact, the show reflects a broader shift in news consumption. Viewers are no longer just watching events unfold, they are looking to understand what those events mean for them.

Advertisement
Continue Reading

Advertisement News18
Advertisement
Advertisement
Advertisement Whtasapp
Advertisement Year Enders

Indian Television Dot Com Pvt Ltd

Signup for news and special offers!

Copyright © 2026 Indian Television Dot Com PVT LTD