Broadband
Hathway introduces new broadband package
MUMBAI: Hathway Cable Internet, has introduced its new broadband package- ‘Silver Super Rush’. It provides high speed Internet upto 512 Kbps through cable and comes at a price of Rs 250 per month.
Silver Super Rush is designed to give an enhanced online experience where the user will be able to access the Internet and its applications, much faster than ever,informs a media release.
The company claims to provide a high-speed broadband connections at fast speeds and at an affordable price to the consumers.
Silver Super Rush will become the benchmark for high speed Internet not only attracting more subscribers but also increasing awareness about broadband amongst the consumers.
Hathway Cable & Datacom MD and CEO Jayaraman said, “Hathway has already established itself as a trusted brand in the country and Silver Super Rush will contribute in strengthening our image further.”
This new initiative will expose the Internet users to a high-speed broadband experience at affordable prices. The scheme will be a prepaid and an annual scheme, informs the media release.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
