Broadband
Broadband subscription in the US up 33 per cent: FCC
MUMBAI: US media watchdog The Federal Communications Commission (FCC) has released new data on high-speed connections to the Internet in the US.
High-speed Internet subscriptions soared 33 per cent last year to 50.2 million line. 42.9 million served primarily residential end users. Cable modem service represented 57.5 per cent of these lines while 40.5 per cent were asymmetric DSL (ADSL) connections, 0.3 per cent were symmetric DSL (SDSL) or traditional wireline connections, 0.5 per cent were fiber connections to the end user premises and 1.2 per cent used other types of technology including satellite, terrestrial fixed or mobile wireless (on a licensed or unlicensed basis), and electric power line.
The increase in ADSL lines exceeded the increase in cable modem connections. ADSL increased by 3.2 million lines during the second half of 2005 compared to an increase of 1.6 million lines for cable modem service. For the full year, ADSL increased by 5.7 million lines compared to an increase of 4.2 million lines for cable modem service.
DSL is typically less expensive than cable Internet service but offers slower download speeds.
The US is ranked 12th in the world for broadband subscribers behind countries including Iceland, South Korea and Japan, according to the Organization for Economic Cooperation and Development’s most recent rankings.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
