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BBC Trust publishes new promise to audiences

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MUMBAI: The BBC Trust has published its new Promise to UK Audiences, making clear how it will engage with the public to hear their views, understand their expectations, and inform them of decisions taken on their behalf.

The Trust’s Promise to Audiences is a formal requirement of the Royal Charter and has been drawn up in consultation with the public, who were asked how and when they’d like to hear from the Trust and what information is of most interest to them.

In addition to an open consultation – online and via a questionnaire distributed to all UK public libraries – the Trust met a range of representative bodies and carried out research amongst the public at large to develop a set of principles to underpin its engagement.

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While evidence shows that very few people want to be personally involved in giving their views about Trust activities, there is strong support for the principle of public involvement, with 73 per cent agreeing the public should have a say in the running of the BBC and 95 per cent wanting the Trust to report back on its activities. Trust decisions about value for money, and particularly those linked to new BBC services and significant changes to existing services were seen as the most important for public consultation and reporting.

The consultation and research also demonstrated the Trust needs to work harder in raising awareness of its work, when it is consulting and, crucially, the impact the public makes on the Trust’s final decisions.

BBC Trust Chairman Sir Michael Lyons said, “Even though we’ve made real progress in giving a greater voice to the public and can demonstrate its influence, we know from the public’s feedback that we need to do more. The public want to know when they can get involved, but more importantly, they want to know what action has been taken by the Trust as a result, so they can assess whether it’s worth their time and effort.

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“We will continue to look for ways to reach and involve as many people as possible. For example, we are examining the option of trails on the BBC’s own networks – similar to those about digital switchover – to highlight the opportunity to give us your opinion, or to tell you what’s happened as a result.

“The Trust will always have to use its judgement not least because our large and complex audience has many different views and preferences – but we will always explain the reasons for the decisions we make and how we used the information provided by the public in reaching our decisions.”

The BBC Trust says that it needs to understand all of the various groups which make up the audience – 
as such it has to carry out a wide range of public engagement. We will, however, be clear why it is carrying out this work.

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It has therefore, come up with a number of principles which should underpin any engagement activity.

It wants to use methods of engagement which:

1. are ones which the public believes will work and will use.

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2. will provide greater visibility for the work of the BBC Trust and, therefore, 
encourage the public to participate.

3. reach out to all members of the public, including those who might feel alienated from the BBC, while being resistant to capture by those with the loudest voices and vested interests.

4. are practical, convenient and easy for those taking part.

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5. are open and transparent, including reporting the outcomes of our engagement.

 6. do not lose sight of the main aim of the BBC, which is to provide quality programmes and services.

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News Broadcasting

CNN-News18 to air live counting day coverage for five state election results on May 4

The channel is rolling out its biggest election coverage machinery yet for results day on 4th May

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NOIDA: The votes have been cast. Now comes the reckoning. CNN-News18 is pulling out all the stops for results day on 4th May, when counting begins across five battleground states — West Bengal, Assam, Kerala, Tamil Nadu and the Union Territory of Puducherry — in what promises to be one of the most closely watched electoral verdicts in recent memory.

The channel’s coverage, titled Battle for the States: The Verdict, kicks off at 7am and runs through the day across linear TV, connected television and YouTube. It is the culmination of CNN-News18’s multi-format editorial initiative, Battle for the States, which has tracked the polls from the beginning under the theme Road to Power.

At the operational heart of the coverage will be the Live Results Hub, the channel’s central command centre built to collate, verify and process real-time data flowing in from reporters stationed at counting centres across constituencies. The hub combines newsroom intelligence, analytics and on-the-ground reporting to deliver what the channel promises will be the fastest and most accurate results coverage in English news.

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Leading the on-air charge will be primetime anchors Rahul Shivshankar, Anand Narasimhan, Aman Sharma, Nabila Jamal and Shivani Gupta. They will be joined by a wide panel of commentators including author Chetan Bhagat; GVL Narasimha Rao, senior leader of the BJP; Smita Prakash, editor of ANI; activist Saira Shah Halim; political analyst Sumanth C Raman; Abhijit Iyer Mitra, senior fellow at IPCS; Amitabh Tiwari, founder of VoteVibe; columnist Abhijit Majumdar; Nalin Mehta, managing editor of MoneyControl; political analyst Tehseen Poonawalla; senior journalist Subir Bhaumik; and political analyst Manojit Mandal.

Shivshankar, who serves as editorial affairs director at CNN-News18, set out the stakes plainly. “Counting day is one of the most watched events in the electoral cycle, where speed and credibility are tested in real time,” he said. “Battle for the States: The Verdict is built on that promise, combining ground reporting, sharp analysis and cutting-edge election technology to give viewers the clearest and fastest route to the verdict. On May 4, CNN-News18 will once again be the nation’s most trusted channel to witness democracy in action.”

Smriti Mehra, chief executive of English and Business News at Network18, framed the coverage in broader terms. “Elections are defining national events, and audiences turn to brands they trust in moments that matter,” she said. “CNN-News18 has consistently led from the front in every election coverage, and this special programming reflects the scale of our ambition and editorial strength.”

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The channel has form here. It claims to have been India’s most preferred English news destination for election results for the past 20 years, covering everything from the 2024 general elections to the Delhi, Maharashtra, Bihar and BMC polls on the back of what it calls an “Always First, Always Right” record. Five states, one day, and a nation waiting for answers. The clock starts at 7am on 4th May.

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