MAM
Ashok Lalla quits Mindshare
MUMBAI: Mindshare leader – digital Ashok Lalla has decided to call it a day at the agency. His last day will be 31 May, ending his-seven month stint with Mindshare.
“Yes, he is leaving the agency,” said Mindshare South Asia leader Ravi Rao.
Lalla has close to 19 years experience in the industry and started his career in 1993 with Enterprise Nexus Communications (now Bates 141) as senior account executive. After four years at the agency, he joined Taj Hotels Resorts and Palaces as advertising manager in 1997. Two years later, he moved to Times Multimedia where he worked as senior product manager for a year before moving back to Taj Hotels Resorts and Palaces in 2001 to take up the post of director internet marketing. He then moved to Euro RSCG as president – digital in 2009 before joining Mindshare in 2011.
Lalla is also the founder, author and curator of the Future of Digital for Brands – a global community of over 2500 brands and marketing and digital experts and enthusiasts from more than 35 countries that shares and creates ideas that shape the future of brands via the future of digital.
Suraj Nambiar heads the digital wing for Mindhsare in the west for the agency while Anita Bhat heads south and Kavita Dhyani was recently brought on board to head the north operations for digital.
MAM
Manappuram Finance appoints Sreekanth P V as group head – operations
22-year veteran from Bajaj Finance to drive efficiency and customer experience.
MUMBAI: Manappuram Finance just upgraded its operations engine because when customer delight needs turbocharging, even the gold loans get a smoother ride. Manappuram Finance Ltd has appointed industry veteran Sreekanth P V as group head for operations & customer experience at the grade of president. In his new role, Sreekanth will lead efforts to strengthen operational efficiency, enhance customer experience, streamline processes, drive service innovation and scale the company’s digital ecosystems across all business verticals.
Sreekanth brings over 22 years of experience in operations management, digital platforms, product innovation and customer experience within the financial services sector. Most recently he served as deputy executive vice president for digital platforms at Bajaj Finance Ltd, where he led the development of a unified app and web platform strategy and built a cohesive digital ecosystem.
Manappuram Finance, chairman and managing director V. P. Nandakumar said, “We are pleased to welcome Mr Sreekanth P V to the leadership team. He brings extensive experience in operations management, digital platforms and customer experience. As we continue to strengthen our operational capabilities and enhance customer engagement, his expertise will play an important role in driving efficiency, innovation and service excellence across the organisation.”
The appointment reflects Manappuram Finance’s ongoing focus on building a stronger leadership bench and elevating operational standards as the company scales its lending and customer engagement capabilities.
In a sector where every rupee counts twice, Sreekanth isn’t just joining the team, he’s the new conductor making sure the entire orchestra of loans, digital flows and customer smiles stays perfectly in tune.
