MAM
Susan Credle to join FCB Worldwide as global chief creative officer
MUMBAI: FCB Worldwide has appointed Susan Credle as global chief creative officer.
FCB Worldwide CEO Carter Murray and Jonathan Harries, who have served as FCB’s global chief creative officer since 2006, jointly began a search for Harries’ successor a year ago.
“The moment we met Susan, we both felt that she would be the perfect creative leader, given our ambition of being a true creative/business partner to our clients to help change consumers’ behavior. Susan is joining a group of talented creative people and her wealth of experience, perspective and leadership style will make us all that much better,” said Murray.
Harries will become chairman of the network and continue to inspire and counsel. “There is no one who has worked harder and cares more. The chairman title and role, at its best, should be held by someone with stature who commands respect in a company. I can think of no one who deserves that title more,” said Murray.
Credle was most recently chief creative officer at Leo Burnett USA based in Chicago. She joined in 2009 and is credited with spearheading a creative renaissance, creating a collaborative culture, shoring up existing clients and attracting new marketers to the fold. Allstate’s “Mayhem” campaign and P&G’s anti-bullying initiative “Mean Stinks” for Secret are among her acclaimed efforts.
Credle started her career at BBDO New York after graduating. She served as a copywriter and a creative director before ultimately being appointed EVP, executive creative director. During her 24-year tenure at BBDO, she reinvented the iconic M&M’s characters, helped turn Cingular Wireless from a small challenger brand into a category leader, and created award-winning work for clients including Bank of America, FedEx, Gillette, Lowe’s, PepsiCo, Pizza Hut and Visa.
Credle, who will be one of nine jurors charged with bestowing the inaugural Glass Lion at Cannes this year, applauded Murray for his unyielding dedication to finding an unfair share of the best-and-brightest talent.
“I believe what we do in the advertising industry makes a difference. And, I have learned that for us to make a difference, three elements must be present. People, place and purpose. These are the three reasons I am now joining FCB as part of the global leadership team. I respect legacy brands and that includes agencies. In March of 2014, FCB reclaimed its name. It’s a name that has a rich history of creating compelling work that has moved the industry forward. Today, FCB has the ambition and the scale to do this again,” said Credle.
Credle is passionate about how combining art and commerce can make an undeniable difference in the industry and the world. “The challenge of doing so globally is irresistible,” she said.
Brands
Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal
Tax authorities flag alleged misclassification of restaurant services
MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.
The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.
The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.
In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.
The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.
Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.
The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.
The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.
