Broadband
DataWind partners Telenor to provide affordable Internet
NEW DELHI: Low-cost internet connectivity and wireless web access products provider DataWind Inc. has inked a partnership with Telenor to offer free unlimited bundled internet browsing for one-year.
This offer is available across six telecom circles namely Maharashtra, Gujarat, Bihar & Jharkhand, UP (East), UP (West), Andhra Pradesh & Telangana, where Telenor offers commercial mobile services.
“This is a very exciting development for DataWind in India; we are making the internet more easily accessible to millions of people across the country, like never before. By broadening our internet service coverage, we can add more customers to our already fast-growing customer base and, in turn, increase our revenue stream. We are confident we now have all of the key building blocks in place – the product range, inventory, distribution network and now India-wide internet service coverage – to drive accelerated growth,” said Datawind CEO and president Suneet Singh Tuli.
“Our customers will be able to use any of our devices to browse the internet in all the six circles, where Telenor has its network. Through this new partnership, we have strengthened our market position as an organisation that thrives for consistently bringing down costs for connectivity, both in terms of product range and internet access for emerging economies. We continue to move closer to our goal of bringing the next billion people online,” he added.
Telenor India chief product officer Amaresh Kumar said, “We are delighted to partner with DataWind to offer affordable Internet services to customers. Telenor offers Sabse Sasta and value for money voice and Internet services. Products like these are step towards achieving our Internet for All ambition and empower customers with benefits of being connected. Last year Telenor had brought a paradigm shift in the market by offering service based Internet packs instead of volume of data used. Such innovative Internet services are used by 24 per cent of Telenor’s subscribers.”
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
