Broadband
Sky invests $10 million in DataXu
MUMBAI: After recently investing in OTT video company TV4 Entertainment and online video aggregator Pluto TV, Sky has now invested $10 million in Boston based programmatic marketing analytics, data management and media activation software company DataXu.
DataXu partners with advertisers and media agencies to help them engage more efficiently and effectively with consumers across all of their devices. DataXu’s expertise in programmatic marketing – the automated, data-driven planning and trading of advertising across multiple media devices and formats – benefits Sky as both an advertiser and investor. The DataXu platform has the capability to analyse and optimise buying decisions on over 100 billion digital advertising opportunities every day around the globe.
Sky’s advertising sales division, Sky Media, will also work closely with DataXu to explore a number of new opportunities, including: extending the reach of Sky Media’s revolutionary product, Sky AdVance; leveraging DataXu’s market-leading experience in helping advertisers to buy addressable TV ads programmatically; and harnessing the power of data and analytics to drive superior marketing results.
Sky Media has a strong track record of innovation. In 2014, it launched Sky AdSmart, a product designed to make TV advertising effective for niche or smaller brands. Sky AdSmart serves different ads to different households watching the same programme, showing the most relevant ads as guided by data from profiling experts.
This was followed in 2015 with the introduction of Sky AdVance, which allows advertisers to connect journeys across screens so that audiences see the right ad, at the right time, in the right sequence and on the right screen.
Sky Media deputy MD Jamie West said, “This investment will help us develop a deeper understanding of programmatic advertising, and play our part in shaping the market as it progresses. Combining Sky’s knowledge, experience and innovation in advertising with DataXu’s programmatic marketing expertise will provide exciting opportunities for both businesses, and most importantly, for Sky’s advertising partners.”
“This strategic investment allows DataXu to partner with a true, global leader in television and media. DataXu and Sky have strong alignment on the future of programmatic and advanced television; and this investment ensures our two companies continue to learn and grow together,” added DataXu co-founder and CEO Mike Baker.
Sky also has investments in US technology companies, including the online sports network Whistle Sports, IP streaming service provider Roku and cinematic virtual reality company Jaunt.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
