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Lessons from the terror front

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It’s the festival of lights. And for many the festival of noise courtesy exploding fireworks. In the hope of reducing the number of those belonging to the latter tribe, we, at indiantelevision.com, decided to put a display of firecracker articles for visitors this Diwali. We have had many top journalists reporting, analysing, over the many years of indiantelevision.com’s existence. The articles we are presenting are representative of some of the best writing on the business of cable and satellite television and media for which we have gained renown. Read on to get a flavour and taste of indiantelevision.com over the years from some of its finest writers. And have a Happy and Safe Diwali!

 

Written By Anil Wanvari

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 Posted on : 29 Nov 2008 01:02 pm

They came to terrify. And in many ways they have succeeded, if, only, for a while. The memories of a gun- and grenade-toting killer army, spraying hundreds of innocents with bullets, lobbing grenades at will, will probably never leave us. Thanks to news television.

I believe that the efforts of the army, the commandos, the NSG and the police to flush out the Taj Hotel, the Trident/Oberoi Hotels, and Nariman House offered to TV viewers images that will also stay embedded for a long, long time. Mumbaikars, nay Indians, were concerned, and in some cases affected by the terrorist strike, and wanted to know what is happening to those caught up in the mayhem.

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News channels offered them updates, took them to the scene of the dastardly acts. And they also exposed the government‘s, the administration‘s, the army‘s, the police‘s and their own lack of preparedness to handle the crises.

India is a complex country. We have scores of news channels, probably more than any other nation in the world. Hence, our country requires unique treatment.

While reporters on the field of all the channels need to be lauded for staying on for hours together, reporting on developments even as shrapnel was streaking around and bombs were exploding, the key issue is could the coverage of the carnage have been managed better? And the answer is yes. The fault does not lie solely with the news channels. The fault lies with systemic failure and understanding of crisis media management by the folks who took up the rescue act, whether it is the government or the administration or the commandos or the police or the media which reported on it.

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The lack of planning showed. Did anyone have a strategy – how to combat the terrorists or how to handle and manage media? It was alarming to see that no press briefing room was set up by the government or the administration or the police or the army and sound bytes were given by senior army officials and police out in the open. No protection was provided to either. Stray bullets, exploding window panes and shrapnel could have hit any one of them.

TV cameramen followed almost every move that the commandos made. News editors carried those images, but could they have been done so in a delayed manner, say with a 5-10 minute time lag right from day one so that terrorists may have not been able to keep a tab on what was being planned as has been alleged?

Could the reporters have asked more pertinent questions? Is there enough training being given to them on how to cover crises such as war or terror attacks? Most news stations internationally have war correspondents, who know how to handle themselves in demanding environments.

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Could there have been more analysis – with crisis and terror management experts being brought in – from reputed studio anchors rather than playing the blame game with celebs who spouted venom against the system? Could they instead have offered solutions?

Indeed. News channels have been hard pressed for experienced journalistic talent, and hence have been putting relatively inexperienced journos on the field to handle tough situations. That is permissible if enough training is given to them.

A lot more homework could have been done by the news channels, an understanding provided of similar terrorists attacks the world over, and how they were handled. In the process, they could have eased the panic and sense of hopelessness that they instilled in viewers and all of us.

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The news channels behaved like little boys in a school race all wanting to come first. Each one of them wanted to flash that exclusive. And that sometimes came in the form of canards, wild flights of imagination being flashed as insights and breaking news. Some of the Hindi channels really led in this with a sensationalist tone.

Not that the English channels were far behind. The itch to be seen as the leader forced one of the leading English anchors to voice again and again that they heard the breaking news first on his channel. It was as insensitive as you can get when almost the entire nation was quavering with fear and anger.

Clearly, a code of ethics and policies need to be put in place. Because going by the lack of focus of the government on anti-terrorism measures, a terrorist strike in another city may not be too far away. We are living in dangerous times. Hopefully, we will not see a repeat of the media management exercise we witnessed in Mumbai.

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The news channels would do well to live up to their raison d‘etre well, that is, to inform, analyse, and investigate. Even if the government and administration are not doing their jobs well enough.

 

(Anil Wanvari is CEO and editor-in-chief of Indiantelevision Dot Com. He wrote this comment piece following the terrorist attacks on the Taj Mahal Hotel, The Oberoi Hotel in 2008 in Mumbai)

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GUEST COLUMN: The year OTT grew up and micro-drama took over India’s screens

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MUMBAI: 2025 will be remembered as the year India’s OTT industry stopped chasing scale for its own sake and began reckoning with how audiences actually consume content. Completion rates fell, patience wore thin and the limits of long-form excess became impossible to ignore. In this guest column, Pratap Jain, founder and CEO of ChanaJor, traces how micro-drama moved from the fringes to the centre of viewing behaviour, why short-form fiction emerged as a retention engine rather than a trend, and how platforms that respected time, habit and emotional payoff were the ones that truly grew up in 2025. 

If there is one thing 2025 will be remembered for in the Indian OTT industry, it’s this: the industry finally stopped pretending.
Stopped pretending that bigger automatically meant better.
Stopped pretending that viewers had endless time.
Stopped pretending that scale without retention was success.

What began as a quiet reset in 2023 and a cautious correction in 2024 turned into a very visible shift in 2025. Business models matured. Content strategies tightened. And most importantly, platforms started aligning themselves with how Indians actually watch content, not how the industry wished they would.

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At the centre of this shift was micro-drama—not as a trend, but as a behavioural inevitability.

When OTT finally understood the time problem

For years, long episodes were treated as a marker of seriousness. A 45–60 minute runtime was almost a badge of credibility. Shorter formats were pushed to the margins, labelled as “snack content” or “mobile-only.”

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That belief quietly collapsed in 2025.

What platform data showed very clearly was not a drop in interest—but a drop in patience. Viewers weren’t rejecting stories. They were rejecting commitment.

Across platforms, the same patterns appeared:

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*  First-episode drop-offs on long-form shows kept increasing

*   Completion rates continued to slide

*  Viewers were sampling more titles but finishing fewer

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At the same time, shows with episodes in the six to 10 minute range started showing the opposite behaviour: higher completion, higher repeat viewing, and stronger daily habit formation.

Micro-drama didn’t win because it was short. It won because it respected time.

Micro-Drama didn’t arrive loudly. It took over quietly.

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There was no single moment when micro-drama “launched” in India. It crept in through dashboards and retention charts.

By mid-2025, it was clear that viewers were happy watching four, five, sometimes six short episodes in one sitting—even when they wouldn’t finish a single long episode. Romance, relationship drama, slice-of-life conflict, and grounded comedy worked especially well.

This wasn’t disposable content. It was compressed storytelling.

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In shorter formats, there was no room for indulgence. Every episode had to move the story forward. Weak writing was punished faster. Strong writing was rewarded immediately.

Micro-drama raised the bar instead of lowering it.

Where ChanaJor naturally fit into this shift

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ChanaJor didn’t pivot to micro-drama in 2025 because the market demanded it. In many ways, the platform was already built around the same viewing behaviour.

From the beginning, ChanaJor focused on short-to-mid-length fictional stories that felt close to everyday Indian life—hostels, rented flats, office romances, small-town relationships, young people figuring things out. Stories that didn’t need heavy context or cinematic scale to connect.

What worked in ChanaJor’s favour in 2025 was clarity:

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*   A clearly defined audience
*   Tight episode lengths
*   Storytelling that prioritised emotion and pace over spectacle

While several platforms rushed to copy global micro-drama formats, ChanaJor stayed rooted in familiar Indian settings and conflicts. That familiarity mattered. Viewers didn’t have to “enter” the world of the show—it already felt like theirs.

Why audiences started responding differently

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One of the biggest misconceptions going into 2025 was that audiences wanted shorter content because their attention spans had reduced. That wasn’t entirely true.

What viewers actually wanted was meaningful payoff per minute.

On platforms like ChanaJor, episodes didn’t waste time setting the mood for ten minutes. Conflicts arrived early. Characters were recognisable within moments. Emotional hooks landed fast.

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A typical consumption pattern looked like real life:

* One episode during a break
* Two more before sleeping
*  A few the next day

This is how viewing habits are built—not through marketing spends, but through comfort and consistency.

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Viewers came back not because every show was a blockbuster, but because they knew what kind of experience to expect.

2025 was also the year OTT faced business reality

The other big change in 2025 was on the business side. Subscriber growth slowed. Discounts stopped hiding churn. Customer acquisition costs rose.

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Platforms were forced to ask harder questions:

 *  Are viewers finishing what they start?
*   Are they returning without reminders?
*    Is this content worth what we’re spending on it?

This is where micro-drama began outperforming expectations. A well-written short series could deliver sustained engagement without massive budgets. It didn’t peak for one weekend and disappear—it stayed alive through repeat viewing.

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Platforms like ChanaJor benefited because they weren’t chasing inflated launch numbers. The focus was on consistency and retention, not noise.

Failures Became Visible Faster

2025 also exposed weaknesses brutally.

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Several platforms assumed micro-drama was a shortcut—short episodes, quick shoots, instant traction. What they discovered was that bad writing fails faster in short formats than in long ones.

Viewers dropped off within minutes. Episodes were abandoned mid-way. Weak stories had nowhere to hide.

Micro-drama didn’t forgive laziness. It amplified it.

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The platforms that survived were the ones that treated short storytelling with the same seriousness as long-form—sometimes more.

OTT Stopped Chasing Prestige and Started Chasing Habit

Perhaps the most important shift in 2025 wasn’t technical or creative—it was psychological.

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OTT stopped trying to look like cinema. It stopped chasing validation through scale and awards alone. It began behaving like what it actually is in people’s lives: a daily companion.

Platforms like ChanaJor found their space here because that mindset was already baked in. The goal wasn’t to dominate a weekend launch. It was to quietly become part of someone’s everyday viewing routine.

That shift changed everything—from release strategies to how success was measured.

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What 2025 Ultimately Taught the Industry

By the end of the year, three truths were impossible to ignore:

*    Time is the most valuable thing a viewer gives you
*     Retention matters more than reach
*      Format must follow behaviour, not ego

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Micro-drama didn’t take over because it was fashionable. It took over because it fit real life.

Looking Ahead

Micro-drama is not replacing long-form storytelling. It is redefining the baseline of engagement.

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Longer shows will survive—but only when they earn their length. Short-form fiction will continue to evolve, becoming sharper, more emotionally confident, and better written.

Platforms like ChanaJor have shown that it’s possible to grow without shouting—by understanding the audience, respecting their time, and telling stories that feel real.

2025 wasn’t the year OTT became smaller. It was the year it became smarter.

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Note: The views expressed in this article are solely the author’s and do not necessarily reflect our own.

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