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87% drop in complaints against VAS after regulations: TRAI

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NEW DELHI: There has been a decline of around 87 per cent in the number of complaints made against wrong activation of value added services (VAS) like mobile internet and caller tunes since July.

The drop has been witnessed after the Telecom Regulatory Authority of India (TRAI) issued directives to operators for putting an end to such practices.

On 10 July, TRAI issued directives to telecom operators to take double confirmation from consumers before activating VAS and refund money of subscriber if the complaint is made within 24 hours for services that are valid for more than a day and six hours if a service is valid for a day.

 

Under the rules, consumers can register complaints about wrongful activation of VAS on a toll-free common number, 155223, irrespective of the network they use.

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The regulator observed that total number of complaints received for VAS almost halved from 1,85,468 in July to 95,510 in August.

The VAS activation on mobile network also came down by about 57 per cent from about 70 million in June – when rules were not in place – to 30 million in July. 

The data did not incorporate details of state-run BSNL, Sistema Shyam, Videocon and Punjab based Quadrant.  

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AI Impact Summit ’26: Adobe offers Firefly, Photoshop free to Indian students  

Adobe to equip 15,000 schools, 500 colleges with free AI tools

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NEW DELHI: Adobe has unveiled a major education-focused investment to expand access to its AI-powered creative and productivity tools for students in India, as the company deepens its alignment with the government’s skilling and creator-economy ambitions.

Announced at the India AI Impact Summit, the initiative will provide applications such as Firefly, Photoshop and Acrobat free of charge to students through accredited higher education institutions across the country. The package includes software access, structured curriculum, training modules and industry-recognised credentials.

The programme supports the government’s ‘Create in India’ vision and the Union Budget 2026 goal of generating two million jobs in the animation, visual effects, gaming and comics (AVGC) sector by 2030.

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Working with the government, Adobe said it will make its AI tools and learning resources available at no cost to 15,000 schools and 500 colleges equipped with Content Creator Labs.

Shantanu Narayen, chair and ceo of Adobe, said the move would expand creative opportunity for millions of Indian students while accelerating the prime minister’s vision for a digitally skilled workforce.

Adobe said Firefly integrates creative AI models from partners including Google, OpenAI and Runway, enabling users to generate content using multiple models. Acrobat Pro will support productivity and collaboration tasks such as editing text and images.

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Separately, Adobe India has partnered with NASSCOM FutureSkills Prime, a digital skilling initiative backed by the ministry of electronics and information technology, to offer free courses and certifications. The programmes are aimed at preparing students for roles across design, animation, gaming, marketing, media, e-commerce and technology.

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