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TRAI releases recommendations for privacy & protection of consumer data
MUMBAI: The Telecom Regulatory Authority of India (TRAI) has come out with its recommendations on ‘Privacy, security and ownership of data in the telecom sector’.
It says that since digital ecosystems that collect user data are just custodians and don’t have privacy rights over it, TRAI recommends that a study should be undertaken to formulate the standards for annonymisation/ de-identification of personal data generated and collected in the digital ecosystem.
All entities in the digital ecosystem, which control or process the data, should be restrained from using meta-data to identify individual users. The existing framework for protection of the personal information/ data of telecom consumers is not sufficient. Therefore, to protect telecom consumers against the misuse of their personal data by the broad range of data controllers and processors in the digital ecosystem, all entities in the digital ecosystem, which control or process their personal data should be brought under a data protection framework.
Till a government notified law is passed, the existing rules/ licence conditions applicable to TSPs for protection of users’ privacy should be made applicable to all the entities in the digital ecosystem.
Consumers should be given the right to choice, notice, consent, data portability, and right to be forgotten. The right to data portability and right to be forgotten being restricted rights should be subjected to applicable restrictions.
Multilingual, easy to understand, unbiased, short templates of agreements/ terms and conditions should be made mandatory for all the entities in the digital eco-system for the benefit of consumers. Consumer awareness programs be undertaken to spread awareness about data protection and privacy issues so that the users can take well informed decisions about their personal data.
Data controllers should be prohibited from using ‘pre-ticked boxes’ to gain users’ consent. Clauses for data collection and purpose limitation should be incorporated in the agreements. Devices should disclose the terms and conditions of use in advance, before sale of the device. It should be made mandatory for the devices to incorporate provisions so that user can delete pre-installed applications if he/she so decides. Also, the user should be able to download the certified applications at his own will and the devices should in no manner restrict such actions by the users.
To ensure the privacy of users, National Policy for encryption of personal data, generated and collected in the digital ecosystem, should be notified by the government at the earliest. For ensuring the security of the personal data and privacy of telecommunication consumers, personal data of telecommunication consumers should be encrypted during the motion as well as during the storage in the digital ecosystem. Decryption should be permitted on a need basis by authorised entities in accordance to consent of the consumer or as per requirement of the law.
A common platform should be created for sharing of information relating to data security breach incidences by all entities in the digital ecosystem including telecom service providers. It should be made mandatory for all entities in the digital ecosystem including all such service providers to be a part of this platform. Data security breaches may take place in-spite of adoption of best practices/ necessary measures taken by the data controllers and processors. Sharing of information concerning to data security breaches should be encouraged and incentivised to prevent/ mitigate such occurrences in future.
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BBC appoints Matt Brittin as 18th Director-General
Former Google EMEA president to lead broadcaster from May amid global change
LONDON: The BBC has named Matt Brittin as its 18th Director-General, placing a seasoned technology and media leader at the helm of one of the world’s most influential public broadcasters. He will formally assume the role on 18 May.
Brittin steps into the position after a brief “gap year”, as he described it, returning to the spotlight with a job that, in his own words, was “probably not one either you or I were expecting”. The appointment signals a strategic tilt towards digital expertise at a time when traditional broadcasting continues to evolve at pace.
The new Director-General brings more than 18 years of experience from Google, where he held several senior roles, including President for Europe, the Middle East and Africa. During his tenure, he played a central role in expanding the company’s footprint across Europe and shaping its regional strategy.
More recently, Brittin served as Senior Independent Director at The Guardian, adding boardroom insight from one of Britain’s leading news organisations. His career also spans roles at McKinsey, Trinity Mirror and Sainsbury’s, giving him a broad perspective across media, retail and strategy.
The Director-General position carries dual responsibility as chief executive officer and editor-in-chief, overseeing the BBC’s creative, editorial and operational direction both in the UK and globally. It is a role that demands not just leadership, but a steady editorial compass in an increasingly complex media landscape.
“Now, more than ever, we need a thriving BBC that works for everyone in a complex, uncertain and fast changing world,” Brittin said. He added that the broadcaster remains “an extraordinary, uniquely British asset” with a legacy of innovation in storytelling and technology.
His appointment comes at a moment when public service broadcasters are under pressure to balance tradition with transformation, navigating shifting audience habits, digital disruption and funding debates. Brittin’s blend of Silicon Valley scale and British media sensibility may prove timely.
With “big challenges and big opportunities” ahead, Brittin appears ready to get started. The real test begins in May, when he moves from anticipation to action at Broadcasting House.
