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HARMAN Professional India launches an Authorized HARMAN Service Centre in Chennai

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MUMBAI: Marking another key milestone, HARMAN Professional India, today announced the launch of its Authorized HARMAN Service Centre (AHSC) in Chennai. This move strengthens the company’s country wide support network and specifically increased reach within Southern India; the company also successfully operates a full-fledged, company owned Service Centre in Bangalore. Whilst continuing to reiterate its commitment toward enhanced service support, HARMAN emphasizes the need for ‘being closer to the customer’.

It has been over a year since the first AHSC was in launched in Mumbai, followed by New Delhi & Kolkata. This announcement also follows a recent launch of the pan-India toll-free customer support helpline-(1800-208-8880) an initiative that sets the benchmark in the industry for service and support.

The AHSC in Chennai will provide service and customer support in the states of Tamil Nadu & Andhra Pradesh.

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“In the dynamic industry of professional audio, especially in live events and projects, it is imperative to provide customers with best and timely after sales support. With a service network that spans the length and breadth of the country, coupled with the toll-free customer helpline, we have truly established an industry benchmark within a span of one year. The turnaround time has been effectively managed from the start of our operations, and the processes have been further streamlined, thus ensuring a hassle free service experience.” said Ganesh Kumar, Senior Manager – Service, HARMAN Professional India.

Zion Services, has a rich and diverse experience in service for leading brands in consumer electronics. And now has been appointed as the Authorized HARMAN Service Centre (AHSC) in Chennai. Equipped with trained technical staff, testing equipment and sufficient spare parts, the service centre has been operational since November 2013 and will support the HARMAN professional brands – AKG, BSS, Crown, dbx, JBL, Lexicon, Soundcraft & Studer and Martin Professional range of lighting & video equipment. Centrally located at Valsarvakkam, this service centre will provide after sales support to both, walk-in and on-site customers.

“The AHSC appointment for Zion Services for HARMAN Professional range in India, marks another major step in our offerings and extending our capabilities into a challenging space of professional audio. We are proud to be associated with HARMAN – the leader in audio solutions and look forward to successful partnership, creating a delightful customer experience in the region.” said S.M. Jayaraj, Proprietor, Zion Services.

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Speaking at the inauguration, Prashant Govindan, Director, India Operations, HARMAN Professional said, “We look forward to continually expanding our footprint in India through the expansive dealer and channel partner network. With these initiatives, we are only raising the bar for a robust and effective customer service, ultimately ensuring SMART support to the customer and HARMAN solutions are a preferred choice for all professional audio and lighting requirements across industry segments in the country.”

To serve the customers of respective regions efficiently and effectively, HARMAN India plans to expand to Five additional service centres across India, in the near future.

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News Broadcasting

CNN-News18 to host Fury in the Gulf conclave on West Asia crisis

Three-hour summit to unpack geopolitical fallout and impact on India

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MUMBAI: CNN-News18 is set to host a special three-hour broadcast, Fury in the Gulf – War Conclave, on April 7, aiming to decode the escalating West Asia crisis and its far-reaching implications for India.

Scheduled from 4:00 PM to 7:00 PM, the conclave comes at a time when tensions between Iran and the United States are reshaping global geopolitics and triggering economic uncertainty. With India’s deep energy ties, trade links and large diaspora in the Gulf, the developments carry significant domestic relevance.

Built around the theme ‘Conflict, Consequences, and The Future,’ the programme will feature six curated sessions combining one-on-one interviews and panel discussions. The focus is to cut through the clutter and offer viewers a clearer understanding of the fast-evolving situation.

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Key sessions include ‘Diplomacy in Times of War’ featuring Shashi Tharoor, and ‘World After the Iran Conflict’ with voices such as Ram Madhav, Reuven Azar, representatives from the European Union and the Iranian Deputy Envoy. Another session titled ‘Another Dunkirk?’ will bring together K. J. S. Dhillon and Jitin Prasada among others.

CNN-News18 editorial affairs director Rahul Shivshankar said, “In times of war, clarity becomes the most powerful tool. Fury in the Gulf – War Conclave brings together credible voices to address the questions and confusion that arise amid an overwhelming influx of information.”

He added that the initiative is aimed at delivering “facts, perspective, and insight” at a time when misinformation can easily cloud public understanding.

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Echoing the sentiment, CNN-News18 CEO– English and business news Smriti Mehra said the conflict marks a defining global moment, with consequences that extend well beyond the region. She noted that the conclave seeks to present the crisis with “depth, nuance and responsibility” so audiences can better grasp its real-world impact.

As geopolitical tensions continue to dominate headlines, the conclave positions itself as an attempt to bring order to the noise, offering viewers a structured, insight-led look at a complex and rapidly shifting global situation.

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