Broadband
Turner enters video game biz with GameTap Broadband Entertainment Network
MUMBAI: Turner Broadcasting System, Inc. unveiled GameTap, which is a first-of-its-kind broadband entertainment network that offers games-on-demand plus original programming via a broadband connected computer. GameTap will launch fall 2005.
“Turner’s lifeblood is creating branded networks and we are excited about the opportunity to create an immersive environment for games following our success with other branded environments like CNN, TCM and Cartoon Network. With GameTap, we are bringing to games what we brought to cable television: compelling, branded environments where beloved properties live on,” said TBS, Inc president of domestic distribution Andrew T Heller.
For GameTap, Turner has licensed nearly 1,000 games from 17 publishers. The service will launch with 300, and then roll out new titles and programming each week. Programming is created expressly for GameTap – coming attractions and behind-the-scenes peeks that introduce the games and provide background information.
“With GameTap, Turner fills a need in the industry for a viable post-retail sales channel for games. We’re taking publishers’ time-honored content and re-packaging it for new and existing audiences,” said TBS, Inc executive vice president business development Dennis Quinn.
GameTap provides subscribers an “all-you-can-play” gaming service accessible from up to two household computers. To access GameTap, players securely download and install Turner-developed client software from www.gametap.com that acts as a gateway to the GameTap library.
Due to the fact that games reside securely on the computer and not across a network, they act just as if they were still on the console or at the arcade. Fast response times, 3D effects, colors, and characters are all present and accounted for. GameTap supports navigation and game play using both keyboard and mouse, as well as most USB peripherals.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
