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TRAI to take action against errant service providers

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MUMBAI: In order to address customer concerns regarding the new tariff regime that came into effect from 1 February, the Telecom Regulatory Authority of India (TRAI) has taken considerable steps to educate and inform people.

Noting that several service providers have not been active in getting people migrated, it has, according to a report by Telecom Talk, said that customers who are grappling with faulty connections can lodge a complaint at a designated call centre.

The authority even stated that if there is no word from the operator even after making a claim, subscribers won’t have to pay after 72 hours. After witnessing the issues being faced by customers, TRAI extended the date for choosing packs till 31 March and even asked operators to ensure that those who have prepaid for their connections should not suffer any cable loss. The least that can be done is to temporarily move people to packs which are close enough to their previous choice.

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TRAI has also taken similar steps to address the concern of exorbitant rates being charged by DTH and cable operators for service charges. It has capped cable charges to Rs 200-300 and DTH at Rs 500.

A few days ago, TRAI said that about 6.5 crore cable and 2.5 crore DTH homes have been migrated to the new regime. This means 9 crore out of the total 17 crore TV homes in the country have successfully adopted new plans. It had said that it will take up massive consumer awareness programmes through print, social media, ads and other programmes to ensure the message reaches out to consumers.

It even told operators that in cases of a second TV connection in the same home, they have the option to forgo or provide a discount on the base charge of Rs 130.

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Awards

Hamdard honours changemakers at Abdul Hameed awards

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NEW DELHI: Hamdard Laboratories gathered a cross-section of India’s achievers in New Delhi on Friday, handing out the Hakeem Abdul Hameed Excellence Awards to figures who have left their mark across healthcare, education, sport, public service and the arts.

The ceremony, attended by minister of state for defence Sanjay Seth and senior officials from the ministry of Ayush, celebrated individuals whose work blends professional success with a sense of public purpose. It was as much a roll call of achievement as it was a reminder that influence is not measured only in profits or podiums, but in people reached and lives improved.

Among the headline awardees was Alakh Pandey, founder and chief executive of PhysicsWallah, recognised for turning affordable digital learning into a mass movement. On the sporting front, Arjuna Awardee and kabaddi player Sakshi Puniya was honoured for her contribution to the game and for pushing women’s participation onto bigger stages.

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The cultural spotlight fell on veteran lyricist and poet Santosh Anand, whose songs have echoed across generations of Hindi cinema. At 97, Anand accepted the honour with characteristic humility, reflecting on a life shaped by perseverance and hope.

Healthcare honours spanned both modern and traditional systems. Manoj N. Nesari was recognised for strengthening Ayurveda’s place in national and global health frameworks. Padma shri Mohammed Abdul Waheed was honoured for his research-backed work in Unani medicine, while padma shri Mohsin Wali received recognition for his long-standing contribution to patient-centred care.

Education and social development also featured prominently. Padma shri Zahir Ishaq Kazi was honoured for decades of work in education, while former Meghalaya superintendent of Police T. C. Chacko was recognised for public service. Goonj founder Anshu Gupta received an award for his dignity-centred rural development initiatives, and the Hunar Shakti Foundation was honoured for empowering women and young girls through skill development.

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The Lifetime Achievement Award went to former IAS officer Shailaja Chandra for her long career in public healthcare and governance, particularly in the traditional systems under Ayush.

Speaking at the event, Hamdard chairman Abdul Majeed said the awards were a tribute to those who combine excellence with empathy. “These awardees reflect Hakeem Sahib’s belief that healthcare, education and public service must ultimately serve humanity,” he said.

Minister Seth struck a forward-looking note, saying India’s young population gives the country a unique opportunity to become a global destination for learning, health and wellness by 2047.

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The ceremony also featured the trailer launch of Unani Ki Kahaani, an upcoming documentary starring actor Jim Sarbh, set to premiere on Discovery on 11 February.

Instituted in memory of Unani scholar and educationist Hakeem Abdul Hameed, the awards have grown into a national platform that celebrates those building a more inclusive and resilient India. For one evening at least, the spotlight was not just on success, but on service with substance.

 

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