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TRAI intensifies crackdown on spam calls & SMS abuse

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Mumbai: The Telecom Regulatory Authority of India (TRAI) has taken significant measures to curb the menace of spam calls and prevent the misuse of SMS headers and content templates by unscrupulous elements in forwarding malicious / fraudulent messages. These measures are aimed at safeguarding consumer interests and ensuring a clean and secure messaging ecosystem.

Key actions taken:

Stringent measures against spam calls: TRAI issued Directions on 13 August 2024, mandating that any entity found to be making promotional voice calls in violation of regulations would face strict consequences. This includes disconnection of all telecom resources, blacklisting for up to two years, and a ban on new resource allocation during the blacklisting period. In response to these directions, over 800 entities/individuals have been blacklisted, and more than 18 lakh SIP DID/Mobile Numbers/Telecom resources have been disconnected which is a significant step towards cleansing the systems of commercial calls.

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Mandatory URL, APK, and OTT link whitelisting: In compliance with TRAI’s Directions dated 20 August 2024, Access Providers have implemented mandatory whitelisting of URLs, APKs, or OTT links in messages with effect from 1 October 2024. This way, only safe and approved links can get through the SMS, protecting consumers from harmful or fake websites, apps, or other online threats.

Migration for telemarketing calls to the distributed ledger technology (Blockchain) platform: With effect from 1 October 2024, Telemarketing calls starting with the 140xx numbering series have been migrated to the Distributed Ledger Technology (Blockchain) platform for strict monitoring and control.

Enhanced message traceability: Access providers have implemented technical solutions to ensure traceability of entities (Senders / Principal Entities) involved in sending a message to recipients. This new system ensures that each person who handles the message, from the sender to the final delivery is tracked. This involves defining Principal Entity (PE)-Telemarketers (TMs) chain through which messages travel before reaching the Access Provider. To provide a transition time for awareness, technical upgrades, and chain declaration, TRAI, vide its Direction dated 28 October 2024, in partial modification of its earlier Direction dated 20 August 2024, has directed access providers to ensure PE-TM chain declaration by all PEs and TMs at the earliest, and the PEs and TMs who default on PE-TM chain binding to be issued a warning by respective Access Providers on daily basis until 30 November 2024. With effect from 1 December 2024, any traffic (messages) where the chain of Telemarketers is not defined or does not match with a predefined chain shall be rejected. 

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Awards

Hamdard honours changemakers at Abdul Hameed awards

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NEW DELHI: Hamdard Laboratories gathered a cross-section of India’s achievers in New Delhi on Friday, handing out the Hakeem Abdul Hameed Excellence Awards to figures who have left their mark across healthcare, education, sport, public service and the arts.

The ceremony, attended by minister of state for defence Sanjay Seth and senior officials from the ministry of Ayush, celebrated individuals whose work blends professional success with a sense of public purpose. It was as much a roll call of achievement as it was a reminder that influence is not measured only in profits or podiums, but in people reached and lives improved.

Among the headline awardees was Alakh Pandey, founder and chief executive of PhysicsWallah, recognised for turning affordable digital learning into a mass movement. On the sporting front, Arjuna Awardee and kabaddi player Sakshi Puniya was honoured for her contribution to the game and for pushing women’s participation onto bigger stages.

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The cultural spotlight fell on veteran lyricist and poet Santosh Anand, whose songs have echoed across generations of Hindi cinema. At 97, Anand accepted the honour with characteristic humility, reflecting on a life shaped by perseverance and hope.

Healthcare honours spanned both modern and traditional systems. Manoj N. Nesari was recognised for strengthening Ayurveda’s place in national and global health frameworks. Padma shri Mohammed Abdul Waheed was honoured for his research-backed work in Unani medicine, while padma shri Mohsin Wali received recognition for his long-standing contribution to patient-centred care.

Education and social development also featured prominently. Padma shri Zahir Ishaq Kazi was honoured for decades of work in education, while former Meghalaya superintendent of Police T. C. Chacko was recognised for public service. Goonj founder Anshu Gupta received an award for his dignity-centred rural development initiatives, and the Hunar Shakti Foundation was honoured for empowering women and young girls through skill development.

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The Lifetime Achievement Award went to former IAS officer Shailaja Chandra for her long career in public healthcare and governance, particularly in the traditional systems under Ayush.

Speaking at the event, Hamdard chairman Abdul Majeed said the awards were a tribute to those who combine excellence with empathy. “These awardees reflect Hakeem Sahib’s belief that healthcare, education and public service must ultimately serve humanity,” he said.

Minister Seth struck a forward-looking note, saying India’s young population gives the country a unique opportunity to become a global destination for learning, health and wellness by 2047.

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The ceremony also featured the trailer launch of Unani Ki Kahaani, an upcoming documentary starring actor Jim Sarbh, set to premiere on Discovery on 11 February.

Instituted in memory of Unani scholar and educationist Hakeem Abdul Hameed, the awards have grown into a national platform that celebrates those building a more inclusive and resilient India. For one evening at least, the spotlight was not just on success, but on service with substance.

 

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