iWorld
Storytelling in the multiscreen age
Oh, storytelling. So much has changed and then, nothing has.
As someone who started wearing more hats (at times unwittingly) than just the creative type over time, it’s fascinating to see how the graph of storytelling is evolving.
Mobiles. Tablets. Smart TVs. Normal TVs (my parents have one). Laptops. Desktops. How do inches of screens influence the millions spent on storytelling? Let’s look at the different ‘kirdaars’ in the story of storytelling.
The story makers: Thou shalt be versatile.
Cos the audience is as diverse as it is cohorted. And the same person consumes different stories on different screens at different times in a day. One of the critical questions to ask besides others, is where will this story appear? And then nuance it to that screen(s).
The legendary 30-seconder is now 15. Or 6. The ‘long’ 60-seconder is now longer at 3 minutes. It obviously needs a different skill and craft, to do justice to both. And then there is the timing aspect – with moment marketing growing by the moment. There are new storytelling formats available, in varying degrees of maturity. Themed games – which we’ve explored with a lot of success to tell brand stories. AR/VR, metaverse, web series, branded content, blogs… the canvas just keeps getting longer & wider with each screen.
And why should stories happen in isolation? In a multiscreen, non-linear age, why not have more of ‘fluid’ stories. Brands have done it (Volvo’s The Greatest Interception Ever, Burger King + Google Home, Coinbase QR), and it adds to the creative play in a never-before manner.
The story bearers: Thou shalt be collaborative.
The ‘role’ of media, social media, broadcasters and distributors in the story-world is on the rise. And for a reason. As technology and algorithms are dictating (even predicting) more and more of what works and what doesn’t, the magic of media & creative ‘jugalbandi’ is needed more than ever before.
The good old days of jamming together are back. And we need lots more of it. A small new feature of a platform, a tweak in the algo, a new platform altogether… all these can spark a story, or elevate a story. Stories have/can become interactive using multiple senses, turning audience into co-creators.
Innovations are only as good as their use cases. And a story is only as good as how it is told. The story-carriers are and will continue to have a voice in not only telling, but also shaping the story.
The story owners: Thou shalt be open.
It’s difficult to create a good story. It’s more difficult to create a story that exceeds expectations. And it’s impossible to create something that goes viral every time.
Brands and clients who understand this, are the true BFF of storytelling. The origin point of the story resides with them (the need), as does the protagonist (the brand), as does the ownership (the monies). Having and setting clear expectations from a story is a great starting point. However small, define the outcomes. So that the story makers and bearers know what buttons the story must press.
And then, what works on one screen will most likely not work equally well on another. Understand the nuances with partners, prioritize the screen(s) and channel resources accordingly. In the BANI world, it is tough to have a straight-line Brief. So, be open to experimentation and failures. Cos you’re never too far from a blockbuster story.
The story consumers: Thou shalt be spoilt.
Enough said.
The article has been authored by IdeateLabs chief creative officer Raman R.S. Minhas.
iWorld
Airtel bets big on digital lending with Rs 20,000 Cr NBFC push
Telecom giant aims to transform India’s credit scene with a high-scale NBFC plan
NEW DELHI: Bharati Airtel is taking a bold step into the financial world. The telecom giant has announced plans to supercharge its Non-Banking Financial Company, Airtel Money Limited, with a whopping Rs 20,000 crore over the coming years.
Airtel will fund 70 per cent of the capital, with the remaining 30 per cent coming from the promoter group via Bharti Enterprises Limited. The move is designed to narrow India’s credit gap and bring simple, secure digital lending to more consumers.
The company is not starting from scratch. Its existing digital lending platform has already disbursed over Rs 9,000 crore, backed by smart underwriting, disciplined portfolio management, and real-time risk monitoring. With 500 plus data scientists and robust analytics, Airtel claims it has built one of the country’s most trusted lending service provider models.
Bharti Airtel executive vice chairman Gopal Vittal said, “Our success over the past two years shows how technology, data, and customer trust can create impact at a national scale. With this NBFC expansion, we aim to build a future-ready digital lending business that stands for trust, innovation, and inclusion.”
Airtel Money received its NBFC licence from the Reserve Bank of India on 13 February 2026. The expansion taps into India’s fast-growing financial sector, where formal credit accounts for just 53 per cent of GDP, highlighting huge room for growth.
The NBFC’s operations will integrate seamlessly with Airtel’s existing lending platform, keeping processes clear for customers while delivering a smooth experience. By leveraging its vast telecom customer base, Airtel aims to set a new benchmark in digital financial services and make lending accessible, simple, and reliable.
The Reserve Bank of India has noted that while Airtel Money has a valid registration certificate, it does not guarantee the company’s financial soundness or the repayment of liabilities.
