Broadband
Scientific-Atlanta adds BarcoNet to its stable
Scientific-Atlanta is determined to beat the slowdown back home by making its presence felt in other markets.
Its purchase of Belgium company BarcoNet NV is a step in this direction. BarcoNet is a leading provider of multimedia distribution solutions for broadband and broadcast applications. Focussing on internet-over-cable and other interactive digital services, BarcoNet’s customers include the world’s largest broadband operators, in cable as well as terrestrial, telecom, satellite or wireless applications.
Scientific-Atlanta, the leading supplier of digital content distribution systems as well as transmission networks for broadband access to homes, will launch a public tender offer for the outstanding common stock of BarcoNet at a price of €5.70 per share in cash, together with all outstanding options, warrants and convertible securities, for an aggregate value of approximately US $ 154 million. The deal is expected to close next month. BarcoNet generated 98 million dollars in revenues for the year ended June 30, 2001.
BarcoNet distributes digital television manafactures headends for integrated multimedia services as well as high-speed digital fiber optic backbones. The company brings to the Scientific-Atlanta stables extensive customer relationships, strong product portfolios and local market knowledge. In turn, it will leverage the scale that Scientific-Atlanta brings in sales, engineering and support.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
