Broadband
Pak journalists insecure about cybersecurit
NEW DELHI: Edward Snowden has revealed that not even Pakistanis were safe from surveillance of NSA and major portion of surveillance was done on journalists.
About 13.5 billion pieces of email, phone and fax communications were intercepted from the country.
The famous whistleblower who resides in asylum in Russia has also said that although Pakistani journalists are victim of major surveillance, they still have little knowledge about cyber security, according to MoreMag.
He said, “There were people in news organizations who did not recognise that any unencrypted message sent over the internet is being delivered to every intelligence service in the world. In the wake of this year’s disclosures, it should be clear that unencrypted journalist-source communication is unforgivably reckless.”
A study even revealed that cyber insecurity of data of journalists even puts their physical security into jeopardy. In wake of all these events, a workshop was held by Senate Committee on Defence titled as “Cyber Security for Journalists” to help journalists understand the concept and need of cyber security for journalists.
Committee’s head Senator Mushahid Hussain Syed said that workshop is not just about informing journalist about the issues related to cyber security but to also take their input for secure cyber space in the country.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
