Broadband
Offline content delivery: Intertrust acquires Bangalore-based Kiora Media assets
MUMBAI: Intertrust Technologies Corporation has acquired the assets of Bangalore-based Kiora Media to expand the reach of its media distribution products. Founded in 2010, Kiora Media built a unique content distribution platform that allows service providers to reliably distribute media content in places with limited broadband infrastructure; this includes geographies with poor connectivity, on airplanes, trains, automobiles and remote retail applications.
Intertrust provides trusted computing products and services to leading global corporations – from mobile and CE manufacturers and service providers to enterprise software platform companies. These products include the world’s leading digital rights management, software tamper resistance and privacy-driven data platforms for AdTech, DNA storage, and IoT.
“Kiora’s technology is an outstanding force extender for our media products suite,” said Intertrust CEO Talal Shamoon. “By using Kiora-based products, our customers can blanket the entire planet with exciting media offerings regardless of Internet coverage in a given location.”
Kiora’s secure content distribution solution includes a ready-to-deploy content appliance and publishing backend. Kiora’s content hotspot distribution platform is studio-approved and provides a seamless entertainment experience that avoids using 3G/4G bandwidth. Kiora’s micro cloud architecture instantly converts a telco’s WiFi zone into a content zone where users can acquire content without having to pay for expensive data plans.
The Kiora platform allows service providers, operators, system integrators and other stakeholders to quickly build a content delivery network (CDN) by deploying content hotspots. Once built, the network is fully capable of providing high-quality VOD and other value-added (VAS) services to the viewers without needing broadband bandwidth.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
