Broadband
Net4Domain pushes .biz domain extension
Lost out on the URL with a .com or .net or .org extension because some domain squatter grabbed it? No sweat. You can now get your favourite URL with a .biz extension. And at a tab of just Rs 650. That’s an offer that Net4India is making. The URL can be booked for a two year period by logging onto net4india’s online booking facility at www.net4domains.com.
Dot biz is a restricted gTLD (Global Top Level Domain) open only for companies engaged in commercial or business activities. Charity organisations and individuals cannot use the extension. Market sources expect demand for domain names to cross 40 million by the end of the year.
Says Jasjit Sawhney, CEO Net4India: “The exclusivity of .biz brings an enormous opportunity for the business community. Dot biz is where businesses will be conducted in the future and it brings superior technology, better security and a platform that facilitate the business transactions of the future. Dot biz is an ideal opportunity to extend a businesses brand communication”
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
