Broadband
Kasenna PortalTV solution enables Cavalier to deploy USA’s first MPEG-4 Broadband TV
MUMBAI: The IPTV company, Kasenna has announced that Cavalier Telephone and TV, a telecommunications services provider, has gone live with the United State’s first MPEG-4-based (H.264) Broadband TV service, powered by Kasenna’s PortalTV solution.
Kasenna PortalTV, integrated with other MPEG-4 video elements, such as video headend, encryption system, network equipment and set top boxes, has enabled Cavalier to deploy an end-to-end MPEG-4 based broadcast-quality video network.
This will have a Triple-Play package including advanced features such as on-screen caller ID, Broadcast TV and VOD.
According to an official release, Kasenna PortalTV combines streaming server, middleware, management, client, and content offerings into the end-to-end, pre-integrated IPTV solution. The fully interactive electronic program guide lets Broadband TV customers smoothly move through the service suite; from setting parental controls and viewing on-screen caller ID, to watching broadcast, pay-per-view and VOD programs.
“Cavalier offers a world-class, broadcast-quality, interactive television service that gives consumers much greater degree of interactivity and much higher video quality, “said Kasenna CEO Kumar Shah. “We are delighted that Cavalier has chosen PortalTV, the industry’s first MPEG-4 based IPTV infrastructure, to deliver their customized, advanced Broadband TV services.”
Cavalier CEO Brad Evans said, “Our mission is to deliver a superior and interactive television experience with the industry’s most advanced voice, video and data services. We are very proud to be the first service provider in the US that has rolled out MPEG-4 based Interactive Broadband TV. Kasenna and its fully-integrated PortalTV solution are key to our success – having enabled us to quickly deliver advanced, custom-branded, interactive IPTV services to multiple cities on our regional network. Furthermore, Kasenna’s open, standards-based middleware platform allows us to stay on the cutting edge with future service offerings to our customers.”
On completion of the rollout, Broadband TV will be available to two million homes passed with its Triple Play service. In addition, Cavalier is also planning its next-generation services including TV mail, interactive programming and gaming to make Broadband TV even more entertaining and convenient, adds the release.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
