Broadband
Govt to connect Andaman & Nicobar with high-speed internet
MUMBAI: Information and Telecom Minister Ravi Shankar Prasad yesterday flagged off the ship at Chennai, which will start the work of laying undersea internet cable between Chennai and Andaman & Nicobar Islands.
The work of laying of more than 2,300 km of undersea cable is funded by Department of Telecom and executed by BSNL
The minister on LinkedIn said, “The work of laying undersea Internet cable between Chennai and Port Blair will be completed by June 2020. It will provide high-speed Internet connectivity to the entire cluster of islands in Andaman and Nicobar.”
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
