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Forbes India and GoKwik Future of Commerce conclave explores dynamic forces shaping the industry

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Mumbai: The Future of Commerce conclave presented by Forbes India and GoKwik, brought together industry visionaries, entrepreneurs, and experts who are pioneers in carving the future of commerce. The event held in Bengaluru, featured a series of talks and panels, which addressed key themes such as technological innovation, customer experience optimization, and the collaborative ecosystem driving the next phase of commerce.

In a world characterised by rapid technological advancements and shifting consumer dynamics, the Future of Commerce conclave was aimed at unravelling the evolving e-commerce landscape, digitalisation, and shifting customer expectations.

GoKwik CEO & co-founder Chirag Taneja set the tone of the evening in his opening address, highlighting the significance of such discussions in shaping the future of commerce. Speaking on GoKwik’s journey, he said, “Innovation in commerce thrives on collaboration. GoKwik, in its short three-year journey, has addressed challenges, revolutionized payment methods, and contributed significantly to financial services. As we look ahead, we envision a future where India becomes a 15 per cent digital market, and GoKwik is poised to shape the commerce landscape with foresight and innovation.”

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Distinguished speakers Ananth Narayanan (founder, Mensa Brands), and K Ganesh (serial entrepreneur associated with BigBasket, Portea Medical, BlueStone, and HomeLane) participated in an engaging ‘Fireside Chat’ on ‘Pioneering the Future of Commerce.’ In another ‘Fireside Chat’ with Ashish Agrawal (MD, Peak XV) and Rajat Agarwal, (MD, Matrix Partners India), the duo decoded ‘A venture capitalist’s guide to e-commerce success’

In his session, Nik Sharma (CEO, Sharma Brands), provided a global perspective on the direct-to-consumer (DTC) market.

In a panel discussion with Gaurav Khatri (co-founder & CEO, Noise), Priyanka Gill, (group co-founder, Good Glam Group), Manish Chowdhary (co-founder, WOW Skin Science) and Prashanth Aluru (co-founder & CEO, TMRW ‘House of Brands’), the speakers shared their views on shifts in consumer behaviour and trends in the commerce industry.

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The evening also saw a tech accelerators panel discussion with Vargab Bakshi (vice president, Wix.com), Nitin Navneet Tatiwala (vice president, FedEx Express MEISA marketing) and Ananth Jayarajan (technical partnerships lead, Shopify APAC).

The last session of the conclave delved into the transformative impact of fintech on payment ecosystems, redefining how consumers and businesses engage in transactions. The insightful panel featured Deep Agrawal (head of payments at PhonePe), Akshay Aedula (CRED); and Antariksh Parmar (product manager, ONDC).

From the rise of digital-first brands, move towards an omnichannel approach, optimisation of customer experience, enhancement of payment solutions, growing enabler requirements and creation of an overall collaborative ecosystem, the conclave successfully facilitated insightful discussions among visionaries who are paving the way for unprecedented yet sustainable growth.

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News Broadcasting

News18 India launches Command Centre war explainer with Arya

New show shifts from debates to decoding global conflicts and impacts

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MUMBAI: News18 India has rolled out a new war-focused programme, Command Centre, featuring Gaurav Arya, as it looks to offer viewers a sharper, more grounded take on global conflicts amid rising tensions in West Asia.

Positioned as an “insider war room”, the show moves away from conventional panel debates and instead focuses on explaining military developments, decoding strategy and connecting global events to their everyday impact, from fuel prices to economic shifts.

The format leans heavily on visuals and data. The studio has been designed like a command hub, complete with large LED war maps, real-time graphics and an alert system to track developments as they unfold.

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At the centre of it all is Arya, who brings his military background to simplify complex war strategies for viewers. His signature line, “Seedhi baat samjhiye”, anchors the show’s promise of clarity over noise.

News18 India managing editor Jyoti Kamal said, “Command Centre, featuring Major Gaurav Arya is designed to deliver accurate insights and a clear perspective on how evolving conflicts impact everyday life, from household budgets to national security. With expert voices analysing every development in real time, the show goes beyond headlines to decode what’s happening now, what it means, and what could come next.”

Echoing the intent, Gaurav Arya added, “In times of war, confusion is the biggest threat. With News18 India’s Command Centre, we are bringing viewers inside the war room, decoding strategies, tracking every escalation, and explaining, in the simplest terms, what it means for India and for every household. Seedhi baat samjhiye, this is where you understand not just what is happening, but what happens next.”

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The weekday show will air in the afternoon slot and will also feature Gaurav Shukla, adding to its editorial depth.

With its mix of analysis, visuals and a clear focus on impact, the show reflects a broader shift in news consumption. Viewers are no longer just watching events unfold, they are looking to understand what those events mean for them.

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