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Durgapur MSO assures Star India and TDSAT it would rectify errors in its head-end

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New Delhi: Durgapur-based multi-system operator Akash Tori Infocom Services Pvt Ltd has assured the Telecom Disputes Settlement and Appellate Tribunal  (TDSAT) that it will rectify the errors in its system pointed out by Star India.
 
Chairman Justice Aftab Alam and members Kuldip Singh and B B Srivastava adjourned the matter to 11 December for further hearing after hearing counsel for both sides.
 
TDSAT had on 4 November directed the MSO to make it convenient for Star India to examine its headends in Durgapur. Accordingly, Star India had conducted a technical audit. Some shortcomings were found and this was conveyed to the MSO by Star India in a letter.
 
Akash Tori counsel Radhika Gupta admitted that shortcomings have been found in relation to set top boxes.
 
Star India counsel Arjun Natarajan said the audit had revealed that Akash Tori’s Subscriber Management System (SMS) is not integrated with CAS for activation/deactivation of STB, which are not possible from SMS. Furthermore, the basic addressable features in STB, like channel encryption, package activation/deactivation are not available. Natarajan also said fingerprinting and OSD or messaging is not happening in STBs.
 
Star India asked Akash Tori to rectify the shortcomings and after rectification, it said Akash Tori may either approach Star India for a re-audit, or go for an audit by Broadcast Engineering Consultants (India) Ltd.
 
Ms Gupta said she would seek instructions from her client in this regard and take appropriate steps. The MSO had filed a petition seeking Star’s signals in digital mode on RIO terms. 
 
In the earlier hearing on 4 November, TDSAT was informed by Akash Tori counsel Radhika Gupta that the MSO had not yet received some set top boxes it had ordered.
 
When the matter had first come up on 19 October, the Tribunal had noted that Akash Tori was a ‘fledgling multi-system operator’ and ‘Star India cannot have any objection to give its signals on RIO terms to it, permitting Star to examine the headend of the MSO.
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Cable TV

Hathway Cable appoints Gurjeev Singh Kapoor as CEO

Leadership change comes as cable TV faces shrinking subscriber base and modest earnings pressure

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MUMBAI: Hathway Cable and Datacom has tapped industry veteran Gurjeev Singh Kapoor as chief executive officer, marking a leadership pivot at a time when India’s cable television business is under mounting strain.

Kapoor will take over from Tavinderjit Singh Panesar, who is set to retire in August after a long innings with the company. Panesar, chief executive since 2023, has held multiple leadership roles at Hathway, including his latest stint beginning in 2022.

Kapoor brings more than three decades of experience in media and entertainment. He most recently led distribution at The Walt Disney Company’s Star India business, now part of JioStar. His career spans television distribution and affiliate partnerships, with stints at Sony Pictures Networks India, Discovery Communications and Zee Entertainment.

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Panesar, with over three decades in the industry, has worked across strategic planning, distribution and business development in media, broadcasting and manufacturing. His past associations include ESPN Star Sports, Star India, Apollo Tyres and JK Industries.

The transition lands as the cable sector grapples with structural disruption. Traditional operators are losing ground to streaming platforms, while telecom and broadband players tighten the squeeze with bundled offerings.

An EY report estimates India’s pay-TV base could shrink by a further 30 to 40 million households by 2030, taking the total down to 71 to 81 million. The slide follows a loss of nearly 40 million homes between 2018 and 2024, a contraction that has already wiped out more than 37,000 jobs in the local cable operator ecosystem.

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Hathway’s numbers reflect the strain. The company reported a consolidated net profit of Rs 93 crore for FY25, down from Rs 99 crore a year earlier. Revenue inched up to Rs 2,040 crore from Rs 1,981 crore. As of December 2025, it had about 4.7 million cable TV subscribers and roughly 1.02 million broadband users.

Kapoor steps in with a familiar brief but a shrinking playbook. In a market where viewers are cutting cords faster than companies can reinvent them, the new chief executive inherits a business fighting to stay plugged in.

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