Broadband
DataWind launches its first detachable tablet/netbook devices
NEW DELHI: Expanding its leadership in the low cost internet connectivity and web access device segment, UbiSlate Tablet maker DataWind, has now introduced its first detachable devices, the new Droidsurfer Netbooks 7DC+ & 3G7+ in India.
DataWind CEO Suneet Singh Tuli said,“The DroidSurfer Netbooks come with a sturdy detachable Bluetooth2-in-1 keyboard. With its classy slim look and strong functionality, this affordably priced Droid Surfer will surely be a game changerin theworld of technology. These are the most affordable netbooks in the Indian market and they offer the extra benefit of acting both as a tablet and mini-laptop.”
Tuli added, “With access to billions of web pages, at no extra cost, users can take advantage of content for both education and entertainment. The web is the most powerful tool for commerce, allowing users to make travel bookings, purchase from ecommerce sites, promote their own businesses and conduct transactions. Communicate like never before through E-mail and social networking sites. DataWind’s low cost Internet-enabled products allow everyone to join the digital age. Introducing technologically advanced devices at the most affordable prices are our way of contributing to the Digital India Vision.”
The 2G Droidsurfer7DC+ is priced at Rs 3,999 and 3G Droidsurfer3G7+ is priced at Rs 4,999.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
