Broadband
Datawind launched low cost smartphones
NEW DELHI: After creating the affordable tablet market in India with Akash tablets, Datawind has recently launched its PocketSurfer smartphones at breakthrough pricing. It intends to disrupt the mobile phone market with this new launch.
PocketSurfer5, a range of three smartphones deliver great voice quality, feature a large five-inch touchscreen and also offers a rich internet experience using Datawind’s web delivery platform.
Speaking at the launch, Datawind CEO Suneet Singh Tuli said in a release: “On the 10th Anniversary of DataWind’sPocketSurfer – the fastest internet device operating through a GSM SIM beating all other internet devises at that time in speed, we’re very excited to introduce these amazing new devices at unbelievably low prices. Intended to again create benchmarks in the smart phone category, DataWind’s new products break the affordability barriers of smartphones and bandwidth constraints of cellular networks to deliver calling facility and internet access to anybody who can afford a simple mobile phone.
The primary focus of the company is to bridge the digital divide and deliver an affordable means of accessing the internet.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
