Broadband
Convergence India 2001 international exhibition on March 21
MUMBAI: The Ninth Convergence India 2001 international exhibition and conference is being organised by Exhibitions India from 21-23 March at the Pragati Maidan in New Delhi.
The three-day event will attempt to link broadband options in the digital marketplace with cutting edge technologies in the field of broadband networking infrastructure and services highlighting communications, high-speed digital network for the distribution of digital entertainment, interactive services, and multimedia communications.
The exhibition is expected to attract 400 exhibitors from 20 countries. According to a press release issued by Exhibitions India, Convergence India 2001 will also highlight futuristic technologies to project “convergence” as an empowering tool for IT, broadcasting and telecommunications.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
