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Consumers may get 60-day notice from unprofessional telcos
MUMBAI: The latest consultation paper of the Telecom Regulatory Authority of India (TRAI) is about issues related to closure of mobile phone services. TRAI seeks to extend the time mobile users get to change their service-provider if a particular company is shutting shop or selling its spectrum.
The paper titled ‘Closure of Access Service” will seek feedback from telecom eco-system stakeholders to set up a framework to give an extended time and more options to users facing termination of services. A licence coming to fruition or failure of the service provider to bag spectrum or spectrum trading are normally the reasons behind an entity shutting shop.
TRAI took note of three significant instances. Reliance Communications stopped CDMA services and migrated to LTE. Airtel acquired spectrum from Aircel and Videocon through trading deals. In some cases, operators do not renew the spectrum and stop offering services in a particular area. Tata Docomo has lost subscribers due to such non-renewal.
The paper follows complaints from the subscribers who said they did not receive adequate notice or communication from their service-provider and their mobile number was disconnected. If TRAI has its way, cell-phone users will get more time to change their company in such a case.
A mobile user currently gets 30 days to change its service-provider but this has been found to be far less than expected. The law requires the company to give the department of telecommunications (DoT) a 60-day notice in such a scenario.
India’s low broadband penetration is a matter of concern and the government needs to do a lot more work in the field to go up in the global ladder, TRAI chairperson RS Sharma said.
Addressing Assocham summit, Sharma said that, according to an ITU paper, the penetration in India was only 7%. He said the report stated that India was even behind countries such as Singapore, Thailand and Malaysia.
TRAI has recommended to the government on using cable television network for broadband delivery. In developed US and in Europe, around 50-60 per cent broadband comes from Digital Cable TV, he added.
Foreign direct investment (FDI) attracted by the telecom sector in India meanwhile has jumped to more than US$10 billion in the first eight months of 2016-17 registering a 6-7 fold increase as compared to 2014-15 and 2015-16, telecom secretary JS Deepak said at the summit.
Considering about 97% of population was covered by the 2G telecom network provided mostly by private telecom operators, there was a need to both popularise and simplify USSD (unstructured supplementary service data), he added. There was a need to work on a push USSD rather than a pull USSD, merchants should be able to push in a message to feature phone users where-in one just has to okay it for a transaction, he said.
NEW DELHI: Hamdard Laboratories gathered a cross-section of India’s achievers in New Delhi on Friday, handing out the Hakeem Abdul Hameed Excellence Awards to figures who have left their mark across healthcare, education, sport, public service and the arts.
The ceremony, attended by minister of state for defence Sanjay Seth and senior officials from the ministry of Ayush, celebrated individuals whose work blends professional success with a sense of public purpose. It was as much a roll call of achievement as it was a reminder that influence is not measured only in profits or podiums, but in people reached and lives improved.
Among the headline awardees was Alakh Pandey, founder and chief executive of PhysicsWallah, recognised for turning affordable digital learning into a mass movement. On the sporting front, Arjuna Awardee and kabaddi player Sakshi Puniya was honoured for her contribution to the game and for pushing women’s participation onto bigger stages.
The cultural spotlight fell on veteran lyricist and poet Santosh Anand, whose songs have echoed across generations of Hindi cinema. At 97, Anand accepted the honour with characteristic humility, reflecting on a life shaped by perseverance and hope.
Healthcare honours spanned both modern and traditional systems. Manoj N. Nesari was recognised for strengthening Ayurveda’s place in national and global health frameworks. Padma shri Mohammed Abdul Waheed was honoured for his research-backed work in Unani medicine, while padma shri Mohsin Wali received recognition for his long-standing contribution to patient-centred care.
Education and social development also featured prominently. Padma shri Zahir Ishaq Kazi was honoured for decades of work in education, while former Meghalaya superintendent of Police T. C. Chacko was recognised for public service. Goonj founder Anshu Gupta received an award for his dignity-centred rural development initiatives, and the Hunar Shakti Foundation was honoured for empowering women and young girls through skill development.
The Lifetime Achievement Award went to former IAS officer Shailaja Chandra for her long career in public healthcare and governance, particularly in the traditional systems under Ayush.
Speaking at the event, Hamdard chairman Abdul Majeed said the awards were a tribute to those who combine excellence with empathy. “These awardees reflect Hakeem Sahib’s belief that healthcare, education and public service must ultimately serve humanity,” he said.
Minister Seth struck a forward-looking note, saying India’s young population gives the country a unique opportunity to become a global destination for learning, health and wellness by 2047.
The ceremony also featured the trailer launch of Unani Ki Kahaani, an upcoming documentary starring actor Jim Sarbh, set to premiere on Discovery on 11 February.
Instituted in memory of Unani scholar and educationist Hakeem Abdul Hameed, the awards have grown into a national platform that celebrates those building a more inclusive and resilient India. For one evening at least, the spotlight was not just on success, but on service with substance.
