iWorld
Communications Minister launches Twitter service for complaints
NEW DELHI: Trying to digitally enable the common man, Ministry of Communications (MoC) today launched a “Twitter Sewa” or a Twitter-based service for addressing complaints and grievances of the common man and other stakeholders in the telecoms and postal sectors.
The Twitter handle for this service will be Minister of Communications Manoj Sinha’s personal handle, @manojsinhabjp.
Launching the service, Sinha said that this is in tune with Prime Minister Narendra Modi’s vision of “minimum government, maximum governance” as various ministries are connecting with Indian citizens through live communications platform to provide a transparent, responsive and accountable administration.
The Minister said that the Telecoms Ministry and Department of Post will compile a list of complaints based on the Twitter Sewa to categorize them into immediate, mid-term and long-term complaints for redressal.
Sinha said that the challenge is gigantic as India has the biggest postal network in the world and the number of mobile-phone subscribers had already crossed one billion in January this year. “Therefore, we are aware that complaints are going to pour in from across the country and in great numbers. But I would like to assure you that my Ministry will rise to this challenge,” he added.
A graduate of an Indian Institute of Technology, the Minister cautioned there are chances that this Twitter service may be “misused by rogue elements” but expressed the hope that Twitter authorities will take care of such transgressions.
Communications Secretary J.S.Deepak, Secretary Posts B.V.Sudhakar and other senior government officials were present on the occasion.
iWorld
Tips Music CEO Hari Nair to step down
Girish Taurani and Sushant Dalmia to jointly steer the company as the hunt for a new chief begins
MUMBAI: A leadership shuffle is under way at Tips Music. Hari Nair, the company’s chief executive, will step down on April 30 as the music label begins the search for a successor.
The company said Girish Taurani, executive director, and Sushant Dalmia, chief financial officer, will jointly oversee operations during the transition while the board identifies a permanent replacement.
Nair joined Tips Music in 2023 and set about reshaping the veteran music label into a more digital, data-led enterprise. During his tenure, the company secured licensing and partnership deals with global platforms including Sony Music Publishing and TikTok, while renewing agreements with Warner Music Group.
Drawing on earlier experience in technology and entertainment, including a stint at ByteDance, Nair pushed the organisation towards a performance-driven culture. He built a brand partnerships division and introduced proprietary software systems aimed at strengthening digital distribution and data capabilities.
Kumar Taurani, chairman and managing director, credited Nair with embedding a data-led culture within the company and driving revenue growth in line with shareholder commitments.
In his resignation note, Nair said that after helping transition the label into a modern, digitally focused and process-driven organisation, the time had come to pursue his next leadership challenge.
The leadership change comes as the broader Tips Films group shows signs of financial stabilisation. In the third quarter of FY26 the company reported a net loss of Rs 2.86 crore, narrowing sharply from Rs 14.2 crore in the previous quarter. For the nine months ended December, losses stood at Rs 12.37 crore.
Yet revenue told a more volatile story. Income from operations slid to Rs 4 crore in Q3 FY26 from Rs 56 crore in the preceding quarter, taking total operating income to Rs 4.56 crore.
For a company built on a catalogue of more than 34,000 tracks and decades of Bollywood hits, the next chief will inherit both a digital engine and a volatile music market. The playlist may be familiar, but the next act at Tips Music is only just beginning.
