Broadband
CDN Japan commences broadband content distribution
CDN Japan has started distributing 100-150 broadband content programs to a quarter of a million home users in Japan from Tuesday.
A non-profit consortium established in March this year by Internet Initiative Japan, Oracle Japan and Cisco Systems, the company uses its its CDN-J Platform to distribute content. CDN Japan’s distribution platform offers digital content control functions like authentication, billing, settlement and prevention of illicit use of content. It is an integrated platform system employing DRM (Digital Rights Management) technologies. Content transmission bandwidth is configured to 300kbps and 1Mbps.
According to an official release, broadband content providers will be able to enjoy CDN’s services free for four months. CDN Japan also aims to help companies it does business with, expand viable revenue sources after April 2002, the release said.
The company’s customers include MTV Japan, Sky Perfect Communications and Sony Communication Network. It has the support of Content ID Form, an institution for promoting global standards in content ID mechanisms. The company addresses issues vital to content distribution like network scale, quality-driven transmission technology and protection of content.
The company is also supported by IIJ’s broadband network infrastructure (High Speed Media Network), which links mass broadband end users in Japan. IIJ’s collaboration with CDN Japan helps it to promote the connectivity services of Japan’s leading Internet-access and comprehensive Internet solution provider for regional broadband network operators.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
