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CAMM Summit 2022: ‘Ad-tech to allow brands to take control of consumer experience’

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Mumbai: Facebook rebranded to Meta in October last year and threw the marketing world into a frenzy by coining a new buzzword ‘metaverse.’ Marketers are often quoted saying that technologies such as AR/VR, blockchain, cryptocurrency, non-fungible tokens (NFTs) will have a transformative effect on the advertising industry but the implementation of these technologies at scale still has ways to go.

“In digital media, we’ve been comfortable talking in terms of reach, frequency, leads but suddenly there is a challenge that we’re all facing,” said Madison World vice president Kosal Malladi during a panel discussion held recently. The discussion was on ‘new technology experiences in content-tech, ad-tech and mar-tech’ organised by IndianTelevision.com during its Content-Tech, Ad-Tech, Mar-Tech and More (CAMM) Summit and Exhibition 2022. The virtual event was co-presented by PubMatic and industry partner Adjust.

The challenge we’re facing, explained Malladi, is that while there are a lot of people giving ‘gyaan’ about the metaverse, blockchain and everything associated with it, they don’t know how to implement it. “Adtech and martech is evolving so quickly that if we don’t keep pace with the change, we’ll become dinosaurs.”

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The discussion was joined by eminent marketers, technologists and media strategists including AsiaAsia India lead product marketing and brand communications Kishen Ramaswamy, Tata Elxsi global practice head for media and new media Ajay Kumar Meher, Verse Innovation vice president monetisation, growth strategy and partnerships Venkatesh Adavi and MIQ India and SAARC head of growth and revenue Varun Mohan.

Starting off the discussion on the applications of blockchain technology, Tata Elxsi’s Ajay Kumar Meher said, “There are people who’re asking the fundamental question of what is the practical use of a blockchain.”

“Blockchain is a shared immutable ledger,” he explained. “It is a process of recording transactions that is unchangeable. It also helps in tracking assets that may be digital assets such as NFTs. Should the asset only be digital in nature? Not necessarily. The sale of a house may be recorded and registered on a blockchain so that the owner can be defined. This would prevent the same property from being sold multiple times to different people.”

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In the media and entertainment industry, “blockchain can manage content micropayments. Suppose a broadcaster is buying the rights to a movie and an artist has recorded a song that is played in the movie, then that artist can be paid a specific micropayment every time the movie is played,” said Meher.

He added, “If a content owner would like to sell the rights to his content to various stakeholders via the blockchain then he will be able to track whether the content is being used as stipulated in the agreement. Another level of usage are royalty payments where we can define all the stakeholders in the piece of content and precisely know what is to be paid for a particular usage.”

“Artists who are creating a lot of digital assets may leverage NFTs to define their ownership of that asset,” Meher further said.

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Meher shared several use cases on how blockchain could be deployed in the media industry including creating a blockchain-based exchange between advertisers, agencies and publishers to measure exactly how many ads are displayed on the publisher side.

“The wastage of media will be controlled with far more engagement opportunities unlocked by ad-tech,” remarked MiQ India and SAARC head of growth and revenue Varun Mohan. “Ad-tech will play a vital role on the measurement side. Today, If I take the FMCG category as an example, they are facing a lot of challenges in monitoring data that is coming from offline channels. With ad-tech, brands will take ownership of consumer behaviour and engagement via multiple touchpoints that will help them plan their media activation.”

Next Verse Innovation’s Venkatesh Adavi spoke about the use cases for AR/VR in India. He said, “AR is quite ahead in terms of adoption compared to other technologies. It is being used by both people who consume content as well as marketers and media companies who want to talk about their brands and products.”

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He added, “VR still suffers from issues such as proliferation of equipment, bandwidth and network coverage that needs to be there to enable the ecosystem. There’s still some heavy lifting required in terms of development of VR content and from an access point of view.”

“AR technology is growing fast as there is a processor and camera in everyone’s hand via the smartphone. What we see on short video app Josh is that users live creating content that can be layered on AR. Brands are also catching up. We get a lot of brands who want to create AR effects, so that they can be a part of the content that consumers create.

“The holy grail of marketing is engagement and AR gives a canvas to marketers to enable their products to be utilised in the videos that consumers are creating. If millions of consumers create videos using brands’ AR effects, then you get so much earned media,” surmised Adavi.

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AirAsia’s Kishen Ramaswamy spoke about potential use cases of the metaverse in the airline industry. “Metaverse is a combination of AR/VR but with a real-world economic model. Today, in general, people are more open to having virtual meetings over physical ones, especially in the corporate segment. This opens up people to have experiences outside the workplace. That is important for us as a brand and we’ve been focusing on creating experiences that our audiences would appreciate,” Ramaswamy said.

“For a first-time flier booking a ticket, checking-in and picking your seats can be an intimidating experience,” he stated. “Why not create a metaverse experience where our customers can explore doing those things and learning on their own. For a brand, it is an opportunity to show what they can expect. We expect this use case to become a reality in the near future.”  

Watch the panel discussion here:

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Swiggy sees record orders during India vs New Zealand T20 final

Chicken biryani tops match-day menu as fans order 7,500 times per minute at peak.

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MUMBAI: India’s T20 final didn’t just break stumps, it broke Swiggy’s delivery records, proving cricket fans celebrate victories with plates, not just flags. Swiggy, India’s leading on-demand convenience platform, reported a sharp spike in food orders during the ICC Men’s T20 World Cup final between India and New Zealand. On 8 March 2026, overall orders rose 23.2 per cent year-on-year compared with the same date in 2025, driven by fans turning living rooms into mini stadiums complete with match-day feasts.

Key highlights from the evening:

  • Orders during peak match hours (7–10 pm) were 2.1 times higher than pre-match levels.
  • The highest order rate hit 7,500 orders per minute at 19:45.
  • Chicken biryani reigned supreme as the most-ordered dish, followed by masala dosa, chicken fried rice, garlic breadsticks and paneer butter masala.

While metros such as Bengaluru, Mumbai and Hyderabad led volumes, the cricketing fever spread nationwide. Among emerging cities, Thiruvananthapuram, Surat and Rajkot recorded the strongest order growth. Smaller markets including Shillong, Agartala and Port Blair also showed significant appetite, underlining the expanding footprint of quick-commerce food delivery across India.

The surge reflects a growing trend of pairing major sporting events with doorstep delivery, turning big matches into shared, convenient celebrations. In a night where every boundary mattered, Swiggy proved the real MVP might just be the delivery partner who kept the snacks and the vibes flowing without missing a single wicket.

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