e-commerce
Amazon saw most ever Prime subscriptions in Q4 2018
MUMBAI: E-commerce giant Amazon beat analysts' expectation for the fourth quarter of 2018 after falling short of revenue expectations for the last two quarters. The company posted revenue of $72.4 billion and a record net profit of $3 billion. Despite the strong result, Amazon’s weak guidance for quarter 1 in 2019 dragged the stock down in after-hours trading.
While the revenue was of $72.4 billion against consensus expectation of $71.89 billion, earnings per share(EPS) came at $6.04 compared to $5.65. Though the result represents 20 per cent increase in revenue, the pace was slowest till the first quarter of 2015. Moreover, Amazon finished the year with $232.9 billion in annual revenue, passing the $200 billion milestone for the first time.
In the earnings release, the company claimed that tens of millions of customers worldwide started Prime free trials or began paid memberships during the Holiday season. It also added that more customers signed up for Prime worldwide in 2018 than ever before but did not reveal exact number.
The success of Alexa has been especially mentioned in the release. “Alexa was very busy during her holiday season. Echo Dot was the best-selling item across all products on Amazon globally, and customers purchased millions more devices from the Echo family compared to last year,” Amazon founder and CEO Jeff Bezos said.
Amazon Web Service’s growth has again shown unbeatable revenue growth of 45 per cent reaching to $7.43 billion in the quarter. The company’s “other” category which primarily comprises advertising services jumped 95 percent to $3.4 billion in revenue.
Jeff Bezos led company called out the introduction of localised Hindi, Tamil, and Telugu language user interfaces in Amazon Prime Video India. It also mentioned the nomination of Inside Edge as the first Indian show from a video streaming service for the International Emmy Awards.
“Amazon partnered with ICICI Bank to launch the Amazon ICICI Bank credit card to preselected customers in India. This is the first card in the country to offer Prime members 5 per cent in reward points for their purchases on Amazon.in and reward points for all other payments where Visa is accepted,” the release read further.
However, the new FDI e-commerce rules in India, which include an e-commerce company with a marketplace model will not exercise control or ownership over the inventory that will be sold, is highly concerning the investors of Amazon. E-commerce restrictions can hit Amazon badly as it prevents to drive down prices in the country also. Moreover, it comes at a time when the company’s international sales growth also slowed to 15 percent compared to the previous year's 29 percent growth rate.
e-commerce
Eternal teams up with OpenAI to supercharge AI across Zomato and Blinkit
Collaboration targets merchant tools, partner assistants and internal automation via Stitch platform.
MUMBAI: Eternal isn’t just ordering food, it’s ordering up a major AI upgrade. The company behind Zomato, Blinkit, District, Hyperpure, Feeding India and AI-native venture Nugget has joined forces with OpenAI to weave advanced AI deeper into its sprawling commerce ecosystem. The partnership taps OpenAI’s Enterprise API to deploy models across Eternal’s apps, partner platforms and internal systems. Key focus areas include AI-assisted workflows for merchants and delivery partners, contextual AI assistants embedded in partner portals, next-gen search and discovery experiments, and accelerated product iteration at Nugget.
Internally, Eternal is eyeing OpenAI’s latest coding models including GPT-5.3-Codex to power Stitch, its in-house automation and developer orchestration platform. Stitch already handles end-to-end automation across engineering and non-engineering teams, the integration aims to slash manual work, speed up shipping and streamline complex workflows.
The collaboration extends to a structured Partner Upskilling Program, rolling out advanced AI tools and assistants to Eternal’s restaurant and delivery partner network to boost operational efficiency, compliance and decision-making.
Eternal, Group CEO Albinder Dhindsa captured the excitement, “From high leverage areas like software development to real on-ground implications of influencing operations, we are learning about the evolving implementations of newer and developing tools in the AI landscape. We are happy that this collaboration with OpenAI will open up even more surface area for us to learn and innovate.”
OpenAI International managing director Oliver Jay added, “Eternal operates at a meaningful scale across consumer and partner platforms. We are excited to support their teams in applying AI advancements to real-world systems, from AI-native ventures to partner-facing initiatives.”
In a market where speed, scale and smarts define winners, this tie-up positions Eternal to turn everyday orders into smarter, faster experiences, one AI prompt at a time. Whether you’re swiping for dinner or delivering it, the future just got a little more intelligent.
