Digital
Wipro deepens Google Cloud tie-up to fast-track AI-powered enterprise productivity
BENGALURU: Wipro has thrown fresh fuel on its alliance with Google Cloud, rolling out Gemini Enterprise across its global operations as it races to hardwire AI into every corner of the business. The technology group is betting that Google Cloud’s agentic AI platform will sharpen decision-making, speed workflows and give employees a single conversational gateway to company data.
The move is anchored in Wipro Intelligence, the firm’s unified suite of AI platforms and solutions built on a “Client Zero” philosophy: test internally, deploy externally. Under this playbook, Gemini Enterprise is being threaded into core functions including finance, HR, sales, delivery and customer support to boost efficiency, agility and employee experience.
Gemini Enterprise, Google Cloud’s next-generation agentic AI platform, offers an intuitive interface powered by Google’s Gemini models, allowing employees to analyse data, interact with applications and build no-code AI agents with enterprise-grade controls.
Wipro will now use its consulting muscle and Wipro Intelligence toolkit to push joint clients beyond scattered AI pilots and into secure, production-grade solutions at scale. Signalling this deepened collaboration, Matt Renner, president and chief revenue officer at Google Cloud, opened the Google Cloud Gemini Experience Zone at Wipro’s Partner Labs in Bengaluru. The space showcases more than 200 ready-to-deploy AI agents spanning healthcare, banking, insurance, retail, communications and manufacturing.
Renner said the expanded partnership would move customers beyond experimental AI pilots to real outcomes, delivering AI agents that create measurable business value.
Chief operating officer of Wipro, Sanjeev Jain, said deploying Gemini Enterprise across the company set a global benchmark for responsible AI adoption and would drive efficiency, agility and growth.
As Wipro and Google Cloud tighten their grip on the enterprise AI stack, the race to redefine the future of work is no longer a concept. It is happening in real time and accelerating at breakneck speed.
Digital
RBI proposes Rs 25,000 compensation cap for small digital fraud losses
RBI, customer bank and beneficiary bank will share payouts
NATIONAL: The Reserve Bank of India has proposed a new compensation framework for small-value fraudulent electronic banking transactions, requiring the central bank, the customer’s bank and the beneficiary’s bank to share payouts to affected customers.
Under draft rules released on Friday, compensation will be capped at the lower of 85 per cent of the net loss amount or Rs 25,000 in cases where the gross loss from a fraudulent electronic transaction is up to Rs 50,000.
The proposal comes as regulators step up efforts to strengthen customer protection amid a rise in digital banking frauds.
RBI governor Sanjay Malhotra had indicated during last month’s monetary policy announcement that the central bank planned to introduce a compensation framework for small-value digital frauds, allowing affected customers to claim relief once during their lifetime.
According to the draft guidelines, when the loss is below Rs 29,412, compensation of 85 per cent of the loss will be paid. Of this amount, 65 per cent will be borne by the RBI, while the customer’s bank and the beneficiary bank will contribute 10 per cent each.
For losses of Rs 29,412 or more but up to Rs 50,000, the compensation will be capped at Rs 25,000. In such cases, the RBI will contribute Rs 19,118, while the customer’s bank and the beneficiary bank will each contribute Rs 2,941.
If funds are later recovered after compensation has been paid, the customer’s bank must recalculate the payout based on the revised net loss and adjust the recovered amount accordingly.
Customers will be eligible for compensation only if they report the fraudulent transaction within five calendar days of its occurrence.
Complaints must be lodged both with the bank and through the National Cyber Crime reporting portal or the National Cyber Crime helpline. Banks must also confirm that the loss is bona fide under their internal processes.
Once a complaint is received, banks must compensate the customer within five calendar days, the draft rules state.
In joint accounts, only one account holder may submit a compensation claim.
The central bank has also proposed tightening transaction alerts by mandating instant SMS notifications for all electronic banking transactions above Rs 500. For transactions of up to Rs 500, banks may decide whether to send alerts based on internal policies.
Banks will not be allowed to charge customers for SMS messages sent to meet regulatory requirements or those used for promotional, marketing or customer awareness purposes.
The draft framework also calls for stronger oversight by requiring banks to periodically report complaints related to fraudulent electronic transactions to their boards or board-level committees. These reports must detail the number and value of cases across categories including card-present transactions, card-not-present transactions, internet banking, mobile banking and ATM transactions.
The RBI has invited public comments on the draft guidelines until 6 April, 2026. The rules are expected to take effect on 1 July, 2026 once finalised.
Banking officials say the proposed sharing of compensation between the RBI, the customer’s bank and the beneficiary bank is intended to increase vigilance across the digital payments ecosystem.
