MAM
WATConsult wins e-commerce mandate for Nobel Hygiene
Mumbai: WATConsult, the globally awarded hybrid digital agency from the house of Dentsu Aegis Network (DAN) India, has won the e-commerce duties for Nobel Hygiene, India’s first and leading makers of adult diapers. For the record, the company owns the adult diaper brand – Friends, the baby diaper brand – Teddyy, and the first sanitary pad designed for women with heavy flow – RIO.
The account will be handled by the agency’s e-commerce division, ecommencify. This win further expands ecommencify's portfolio, which includes over 30 brands spreading across categories like pharma, retail, FMCG, consumer goods, BFSI and more.
As per the mandate, the agency will be responsible for handling the brand’s full-funnel strategy. It will also consult on operations and manage e-commerce performance for Nobel Hygiene’s brands across all e-commerce platforms like Amazon, Flipkart and 1-mg, amongst others. With e-commerce poised to grow in India, the brand believes that this is the right time to scale up this important channel of supply with the award-winning e-commerce vertical of WATConsult.
Nobel Hygiene VP — marketing and commerce Kartik Johari said, “We are excited to consolidate our e-commerce operations with WATConsult. Diapers are unique in e-commerce due to repeat purchases and the volumetric nature of the product. We look forward to leveraging WATConsult's unique ecommencify services and to sustain high double-digit growths across our online partners.”
WATConsult CEO Heeru Dingra added, “We are delighted to welcome one of the highly acclaimed Indian home-grown brand's extensive bouquet into our client roster. With diaper market witnessing rapid growth in our country, we look forward to assisting Nobel Hygiene in expanding its e-commerce footprint across the Indian market. With creative and strategic use of technology and other tools, we intend to help the brand in leveraging the e-commerce platforms in the best possible way.”
Since its inception in 2001, Nobel Hygiene has made a name for itself as a leading manufacturer and supplier of personal hygiene products. It is one of India’s number one adult and baby diaper manufacturers. All its products cater to the requirements of the health industry as well as adhere to the international norms. With its high-quality offerings, the brand aims to create a safer and healthier environment during various stages of human life. Widely acknowledged for high absorbency, skin-friendliness and comfort, the brand's product range includes Adult Diaper Pants, Nappy Pads, Baby Diapers, Wet Wipes, Underpads, Maternity Pads & Wipes and more.
Brands
Maharashtra panel orders Lodha to refund Rs 5 crore to homebuyers
Consumer court flags unfair practices in long-running property dispute case
MUMBAI: In a sharp rebuke to one of India’s biggest real estate players, the Maharashtra State Consumer Disputes Redressal Commission has directed Macrotech Developers to refund nearly Rs 5 crore to a senior citizen couple, Uttam and Anindita Chatterjee. The ruling, delivered on March 13, 2026, calls out the developer for “deficiency in service” and “unfair trade practices”, bringing closure to a dispute that has stretched over a decade.
The case traces back to 2015, when the couple booked a 3-BHK flat at World Towers in Lower Parel for Rs 12.22 crore, with possession promised within a year. What followed was a series of changes that complicated matters. After deciding to exit the project, they were persuaded to shift to a 4-BHK in another development priced at Rs 8 crore, with delivery scheduled for 2018. However, within months, the price was allegedly increased to Rs 10 crore. After demonetisation reshaped the market, similar flats were reportedly being offered at lower prices, but the couple were not given the benefit.
Despite paying over Rs 2.83 crore, the couple neither received possession nor clarity. Instead, in 2018, the developer unilaterally cancelled the booking, retained part of the amount as earnest money, and argued that the buyers were investors rather than consumers. The commission rejected this claim, observing that casual references to “investment” do not take away consumer rights when the purchase intent is residential.
The bench also held that the developer could not penalise buyers for payment delays while failing to meet its own delivery commitments. It noted the lack of formal documentation for revised terms and termed the prolonged retention of funds without delivering a home as exploitative.
As part of its order, the commission directed the developer to refund Rs 2.83 crore paid by the couple, along with interest at 10 per cent per annum, amounting to around Rs 2.12 crore. In addition, Rs 1 lakh has been awarded for mental agony and Rs 50,000 towards litigation costs, taking the total payout to over Rs 5 crore. The developer has been asked to comply within two months.
For now, the ruling serves as a reminder that in real estate, shifting terms and delayed promises can carry a significant cost.
