MAM
Tata Chemicals, HUL in ad row
MUMBAI: Tata Chemicals has said that advertising industry watchdog, ASCI, has upheld its complaint against leaflets circulated by Hindustan Unilever (HUL), said to be denigrating its water purifier brand Tata Swach.
“Violating the professional code of business, Pureit, the water
purifier brand from Hindustan Unilever, had been misleading consumers through persistent smear campaigns against Tata Swach, the water purifier from the house of Tatas,” the communiqué said.
The company said the Advertising Standard Council of India (ASCI) through Consumer Complaints Council (CCC) directed HUL to pull out leaflets from the market.
HUL retaliated by saying, “Tata Swach makes the ambiguous claim of ‘Tested for bacteria as per US EPA standards’ which can mislead consumers to believe that Tata Swach meets US EPA standards on safe drinking water.”
Suggesting a ‘safety challenge’ in Tata Swach, the leaflets claimed that Tata Swach does not protect against viruses and bacteria; neither does it have auto shut-off, nor has a sales and service network. Moreover, among other claims, the leaftet said that Tata Swach’s per-litre running cost is higher than PureIt.
“The CCC considered the technical data submitted by Tata Swach and concluded that the statement made in the leaflet circulated by Pureit denigrates Tata Swach,” Tata said.
Since launching Pureit in 2008, HUL has been openly challenging rivals and consumers that its water purifier is one of a kind in offering matchless germkill water protection.
It challenges to give away Rs 100 million to any consumer who finds any other domestic water purifier meeting the safety standards of Pureit.
“Pureit meets the stringent US EPA standards for germ kill and we have made the various laboratory test results available for consumers to access easily and at all times on the Pureit website. We wish to also clarify that the promotional leaflets of Pureit against which the complaint has been made are not in use since July 2010,” HUL’s
statement added.
It further added: “We wish to also clarify that the promotional leaflets of Pureit against which the complaint has been made are not in use since July 2010.”
HUL exports the Pureit brand to markets such as Indonesia, Mexico, Brazil and Bangladesh.
Brands
Hyundai Motor India rolls out nationwide AC check-up camp from April 10
Limited-period service drive offers discounts, free checks to beat summer heat
GURUGRAM: Hyundai Motor India Limited has announced a nationwide AC check-up camp, rolling out from April 10 to April 18, as temperatures climb and car cabins begin to feel the heat.
The initiative is designed to keep vehicles cool and customers comfortable, offering a mix of free inspections, discounted services and value-added benefits across Hyundai’s extensive service network in India.
As part of the limited-period campaign, customers can avail a complimentary 30-point vehicle check-up along with a free dry wash. The company is also offering a 15 per cent discount on AC servicing, including gas refills, and similar savings on wheel alignment and balancing. Key AC components such as compressors, condensers and cooling coils will be available at a 10 per cent discount, while value-added services like AC disinfectant treatments and plastic restoration also come with reduced pricing.
The camp will be hosted across authorised Hyundai workshops nationwide, allowing customers easy access to trained technicians, genuine parts and diagnostic support without the usual hassle.
Speaking on the initiative, Hyundai Motor India Limited national service head Nilesh Shah said, “At HMIL, customer satisfaction and convenience remain at the core of our service philosophy. With the onset of summer, we are pleased to introduce our nationwide AC check-up camp to ensure that our customers enjoy a comfortable and hassle-free driving experience. This initiative reflects our commitment to delivering proactive care and enhancing vehicle performance through our strong service network across India.”
With mercury levels on the rise, Hyundai’s timely service push aims to ensure drivers stay cool behind the wheel while also nudging them towards preventive maintenance, a small check today that could save a larger repair tomorrow.
