Ad Campaigns
SKODA enhances customer experience in new ad with Boman Irani
MUMBAI: Premium automobile brand SKODA Auto India has launched its latest campaign titled ‘Peace of Mind’ that focuses on enhancing ownership experience.
The ‘4-year Service Care’ is a first in the industry, which offers 4 years warranty and 4 years road-side assistance as a standard feature with all SKODA cars. It also has an optional 4 years maintenance package.
The simple and humorous campaign is a part of their long-term strategy of ‘Delightfully Surprising’, under which 3 TVCs were released in 2016. At that time, ŠKODA India had seen a complete revamp right from their products, network and after-sales services.
The new campaign comprises a TVC in which celebrity Boman Irani has played himself. Initially he is seen admiring the SKODA Kodiaq and its many features. And by the end, he is delighted to know that it comes with a hassle-free ownership package as well.
Commenting on the films, Tarun Jha – Head of Marketing and Product, SKODA AUTO India Pvt. Ltd. said: “SKODA India has always believed in enhancing customer experience and offering delightful products every single time. The 4-year service care package is a unique proposition and has a singular focus of making the ŠKODA ownership hassle-free and pleasant. Apart from the service care package, a host of other initiatives have also been launched.”
Publicis Ambience COO Paritosh Srivastava says, “We had a clear task at hand – to highlight peace of mind that comes with every SKODA car. One look at the campaign, and you’ll know it is trademark SKODA in every way. It’s testimonial in nature but is also a warm and charming human story. SKODA is the first brand to launch this package and we wanted to reinforce the hassle-free ownership experience. With this campaign, we are confident that fence-sitters and others will understand that SKODA not only offers great cars but a great after-sales experience too.”
Publicis Ambience head of creative Ramakrishnan Hariharan adds, “The build quality and features of SKODA cars speak volumes about German precision. But over and above physical attributes, SKODA cars come with a great ownership experience that is unparalleled in the category. And these offerings are not limited-period offers they come standard with every SKODA.”
It is commendable to note here that in SKODA’s almost two decade long presence in India, their partnership with Publicis India has been SKODA’s longest among all agency partners.
SKODA India today has a network of 68 sales and 67 service outlets across the country and has sold over 3,00,000 units of its cars since it launched two decades ago.
NATIONAL: Amazon Ads has laid out a sharply tech-led vision for the advertising industry in 2026, arguing that artificial intelligence, streaming TV and creator partnerships will combine to turn brand building into a more precise, performance-driven business.
At the heart of the shift, the company says, is the fusion of AI with Amazon’s vast trove of shopping, browsing and streaming signals, allowing advertisers to move beyond blunt reach metrics to campaigns designed around real customer behaviour.
“The future of advertising is not about reaching more people, but the right people with messages that resonate,” said Amazon Ads India head and vice president Girish Prabhu. “By combining AI with deep customer insights, we help brands move from broadcasting campaigns to having meaningful conversations wherever audiences spend their time.”
One of the biggest changes, according to Amazon Ads, will be the collapse of the wall between media planning and creative development. Retail media, powered by first-party data, is increasingly shaping everything from brand discovery to final purchase, pushing marketers to design campaigns around audience insight rather than internal instinct.
AI is also moving from a support tool to a creative engine. Agentic AI, which automates and accelerates production, is expected to make high-quality creative accessible even to small businesses, compressing weeks of work into hours and giving challengers the ability to compete with larger brands on speed and scale.
Behind the scenes, AI-driven analytics will take on a bigger role in campaign optimisation, identifying patterns, spotting opportunities and recommending actions that would previously have required teams of analysts.
Streaming TV is another big battleground. With India’s video streaming audience now above 600 million and connected TV users at 129.2 million in 2025, advertisers are set to treat streaming not just as a branding channel but as a performance engine, measured increasingly by sales, sign-ups and bookings rather than just reach.
Finally, Amazon Ads sees creators and contextual advertising reshaping how brands tell stories. Creators will act less like influencers and more like long-term partners, while scene-aware ads on streaming platforms will allow brands to insert hyper-relevant offers into the flow of what viewers are watching.
Taken together, Amazon Ads argues, these shifts mark a move towards advertising that is both more human and more measurable, where AI handles the complexity, and creativity does the persuading.
