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Seniority and DocsApp launch 24*7 helpline number for the elderly in the wake of COVID-19

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MUMBAI: As the world faces a major health crisis due to the pandemic situation caused by the novel Coronavirus, also known as COVID-19, the number of reported cases is precipitously growing across India. While people of all age groups are equally susceptible to this virus, the health stakes are high for the elderly due to chronic illnesses and lower immunity. They are more likely to suffer from underlying conditions that hinder the body’s ability to cope with and recover from serious illnesses.

Seniority, India’s largest shopping destination for seniors, and DocsApp, a leading digital healthcare platform in the country, have joined hands in an attempt to bust myths, reduce panic and help educate the elderly on Coronavirus. The collaboration will help Seniority provide exclusive medical assistance from DocsApp to older adults and their family members. 

A 24*7 helpline support (080 4719 3443) has been launched to enable people to have access to skilled medical professionals during such critical times. Individuals on the platform may avail free online consultations across all departments from doctors at the convenience of their homes, without possibly exposing themselves to the virus on the platform. Seniority along with DocsApp has also created a repository of informative articles, blogs, weekly newsletters and webinars that will impart accurate information and safety measures related to Coronavirus.

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Ayush Agrawal & Tapan Mishra, Co-founders of Seniority commented on the collaboration, “There is a significant rise in the number of COVID-19 affected people in the country as well as worldwide. Being a senior care brand, we are especially empathetic to the elderly in such challenging times and consider it our duty to spread awareness about the current situation. Our collaboration with DocsApp will help us reach out to a large number of people who are prone to virus infections. With our 24*7 helpline support, we are happy to extend our services and offer free consultation by medical specialists to ensure that people take adequate care. The safety and welfare of everyone around is of prime importance to us and we sincerely hope that we are able to fight back together in such unforeseen circumstances.”
 

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Brands

Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal

Tax authorities flag alleged misclassification of restaurant services

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MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.

The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.

The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.

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In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.

The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.

Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.

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The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.

The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.

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