MAM
Reid & Taylor is a superbrand
MUMBAI: The UK-based Superbrands Council has ranked S Kumars’ Reid & Taylor amongst the top Indian super brands chosen from 711 Indian brands.
The selection is made across 98 categories and chairs Reid & Taylor among 800 global brands.
S Kumars Nationwide managing director Nitin Kasliwal was quoted in an official release, as saying, “To be ranked amongst the top brands by a team of world-renowned experts in advertising and marketing, for a brand that has entered India less than five years ago is indeed a privilege. It also vindicates our branding strategy for the world’s premium suiting that “bonds with the best”.
The Indian panel of judges for Superbrand Council comprised 11 eminent personalities from media communications field that included . ITC chairman Yogi C Deveshwar, Ogilvy and Mather’s creative director Piyush Pandey, TV 18 managing director Raghav Bahl.
A super brand must offer consumers significant emotional and physical advantages over its competitors which – consciously or subconsciously – consumers want, recognize, and are willing to pay a premium for, the release said. The selection influencers were the brands’ mind dominance, goodwill, consumer loyalty, trust and emotional bonding.
The Superbrands concept started 10 years ago in the UK to chronicle case studies of exceptional brands – to pay tribute to them and their brand guardians. Since then it has been replicated in 26 countries. Some brands like Coke and American Express have appeared in almost all the editions. The release added that in every country where Superbrands has been launched, it is seen as the ‘branding Bible’ – the ultimate source for drawing inspiration and learning how brands fight back.
Digital
Truecaller opens Business Chat platform to global partners and enterprises
Expansion aims to replace SMS with trusted, rich and conversational messaging
MUMBAI: Truecaller has expanded access to its Business Chat platform, opening it up to global channel partners and enterprise solution providers as it looks to reshape how businesses connect with customers.
The move allows partners worldwide to offer the platform to enterprise clients, enabling a shift away from traditional SMS towards a more interactive, verified and media-rich communication experience. The company is positioning this as a higher-trust alternative in an increasingly cluttered digital landscape.
With over 500 million active users globally, Truecaller is betting on its scale and daily engagement to give brands a more direct and credible way to reach consumers. The platform supports contextual conversations, real-time insights and engagement metrics, allowing businesses to fine-tune communication across the customer journey.
“The definition of success for modern enterprises has evolved. It’s no longer just about delivery but about earning attention and driving meaningful engagement,” said Truecaller global head, GTM Priyam Bose. He added that opening the platform to partners creates a gateway for brands to connect with users in a more trusted and action-oriented environment.
The expansion is already underway, with partners such as Gupshup and OneXtel live in India, while Globe Teleservices, Cloudcom and Sling Africa are driving adoption in international markets.
By equipping partners with data-driven tools and a conversational interface, Truecaller aims to help businesses cut through noise and build stronger customer relationships. The platform also promises a cleaner, more secure interaction layer, addressing long-standing concerns around spam and trust in business messaging.
As enterprises rethink customer engagement in a post-SMS world, Truecaller’s latest push signals a clear ambition to become a central player in conversational commerce.
