MAM
Milind Naik joins Pepper Media as Tech director
MUMBAI: Milind Naik, the former Star and Widen Cricinfo CTO, has been roped in by Pepper Media as technology director.
Pepper Media, a multi-channel network (MCN) on YouTube, floated by former founder and CEO of iStream.com, Radhakrishnan Ramachandran. iStream.com was a premium video-on-demand service launched in 2011 with backing from SAIF Partners.
“If you are looking at building a sustainable business model in the MCN space, technology will be one of the key accelerators. We are looking at marrying brands with content concepts and we need to see brand managers looking at online videos as a cost effective and powerful alternative to TV. Technology will play that key role in simplifying the model for brand managers, by helping them analyse the impact of their video campaigns on platforms like YouTube,” said Ramachandran
Naik has over 22 years of experience. This includes an entrepreneurial stint; when he launched Pappilon, one of the earliest mobile application development companies. He then launched an analytics firm specialising in buying patterns and consumer analytics for brands for the international markets.
“With videos being watched more on multi devices, it is imperative for brands to maximise on the same, the likes, dislikes, what is trending is yet to be captured in a 360 degree and that is the aim here at Pepper Media. I am excited to be part of a team that has been pioneers in the online video space. Metrics for consumer analytics on video is the next big thing. Technology analytics are faster and accurate as people are moving towards a more expressive form of personal views. For technology to make a difference it is the collective intelligence of the team which matters the most and that is what I see here at Pepper Media,” said Naik.
MAM
Manappuram Finance appoints Sreekanth P V as group head – operations
22-year veteran from Bajaj Finance to drive efficiency and customer experience.
MUMBAI: Manappuram Finance just upgraded its operations engine because when customer delight needs turbocharging, even the gold loans get a smoother ride. Manappuram Finance Ltd has appointed industry veteran Sreekanth P V as group head for operations & customer experience at the grade of president. In his new role, Sreekanth will lead efforts to strengthen operational efficiency, enhance customer experience, streamline processes, drive service innovation and scale the company’s digital ecosystems across all business verticals.
Sreekanth brings over 22 years of experience in operations management, digital platforms, product innovation and customer experience within the financial services sector. Most recently he served as deputy executive vice president for digital platforms at Bajaj Finance Ltd, where he led the development of a unified app and web platform strategy and built a cohesive digital ecosystem.
Manappuram Finance, chairman and managing director V. P. Nandakumar said, “We are pleased to welcome Mr Sreekanth P V to the leadership team. He brings extensive experience in operations management, digital platforms and customer experience. As we continue to strengthen our operational capabilities and enhance customer engagement, his expertise will play an important role in driving efficiency, innovation and service excellence across the organisation.”
The appointment reflects Manappuram Finance’s ongoing focus on building a stronger leadership bench and elevating operational standards as the company scales its lending and customer engagement capabilities.
In a sector where every rupee counts twice, Sreekanth isn’t just joining the team, he’s the new conductor making sure the entire orchestra of loans, digital flows and customer smiles stays perfectly in tune.
