MAM
Milestone Brandcom introduces measurement matrix for outdoor
MUMBAI: While marketers are still looking out for a measurement mechanism to understand RoI for the out of home segment, Milestone Brandcom has gone ahead to create one. The outdoor agency has come up with an audience measurement eco-system called ‘Milestone Optimizer’ that will make planning, buying and evolution processes transparent.
The agency has invested over Rs 5 crore in developing this apparatus and has covered top 10 cities in India which they believe accounts for 75 per cent of outdoor advertising spends. The cities include Delhi, Mumbai, Bangalore, Hyderabad, Kolkata, Pune, Ahmedabad, Lucknow and Ludhiana. The agency will cover additional 25 cities in the next 18-20 months. The system has registered 25000 site details of these 10 cities. The tool right now will be used by the agency for its own clients. In the long run, the agency is looking at gaining confidence of the industry to make ‘Optimizer’ as a standard mechanism.
“We wanted to move away from site level discussions,” says Milestone Brandcom MD and founder Nabendu Bhattacharya. The Optimizer introduces a new measurement matrix Gross Impression Points (GIP) which will help measure the reach and frequency of an outdoor campaign. Bhattacharya believes that the outdoor business is expected to grow to 12 per cent this year and he thinks this will happen because of the stability of new government in power and positive economic growth that is expected in the coming months.
“In the world of hyper local targeting it has become difficult to customise campaigns at the micro level especially in outdoor. With Optimizer we are sure to develop outdoor campaigns even with very specific briefs,” adds Bhattacharya.
Milestone Optimizer was developed with the support of industry veterans, media owners, marketing and brand managers across categories and brands. IRS iLAP (Hansa Research); TGI (IMRB Research), Traffic Study (Gfk Mode); Technology Partner (Unikov Technologies) are a few credible databases used in developing a robust scientific planning OOH tool.
Through GIP, outdoor campaigns can also be compared with the more conventional forms of advertising such as print, TV and radio. It will also allow brands to evaluate category benchmarking and market threshold level of activity giving a whole new dimension to media planning. The agency will soon focus on developing digital out of home campaigns.
Brands
Charlotte Tilbury opens first flagship store in India
Luxury beauty brand bets on immersive retail as India expansion gathers pace
NEW DELHI: Charlotte Tilbury has opened its first flagship Beauty Wonderland in India, planting a high-glamour marker in New Delhi as global beauty brands double down on the country’s fast-growing premium market.
Located at Nexus Select Citywalk in Saket, the store is operated end-to-end by Nykaa, deepening a partnership that began with the brand’s digital launch in India in 2020 and has since scaled across retail, marketing and distribution. The opening signals a shift from marketplace presence to standalone brand environments as companies chase long-term equity and consumer loyalty.
The launch was marked by an event on April 9 featuring actor Sobhita Dhulipala, the brand’s first beauty muse in India, underscoring Charlotte Tilbury’s growing cultural push in the market.
“Darlings, I am so excited to open my first-ever flagship Beauty Wonderland in India, in its vibrant and iconic capital, New Delhi,” said Charlotte Tilbury. “This is such a magical milestone for the brand as we continue to grow in one of the world’s most dynamic and exciting beauty markets.”
Tilbury highlighted the brand’s connection with Indian consumers. “India has always been a place of incredible beauty, celebration and transformation. I have been so inspired by the artistry, creativity and passion of our community here. They are true beauty connoisseurs that appreciate next-generation formulas,” she said.
The store is designed as an immersive retail experience, blending the brand’s Art Deco and old Hollywood aesthetic with local cues. A bespoke Royal Indian Arch anchors the space, alongside personalised makeup services tailored to Indian trends and occasions. A dedicated bridal looks wall nods to the country’s strong wedding-led beauty market, while interactive elements such as the Pillow Talk photowall and in-store masterclasses aim to drive engagement.
For the first time in India, the full Charlotte Tilbury portfolio is available under one roof, spanning makeup, skincare and fragrance, including the Fragrance Collection of Emotions and bestsellers such as Magic Cream, Airbrush Flawless Blur Concealer and Pillow Talk products.
Nykaa, which operates 57 doors for the brand alongside its app and website, will now lead end-to-end management of Charlotte Tilbury’s exclusive boutiques in India, covering retail operations, staffing, supply chain, marketing and omnichannel integration.
“Charlotte Tilbury has been one of our most successful and strategic global partnerships,” said Anchit Nayar, executive director and chief executive officer, Nykaa Beauty. “The launch of the first exclusive boutique, fully operated by Nykaa, is a natural next step and reflects our shared long-term commitment to building the brand in India.”
Nykaa’s broader beauty playbook, built on digital-first entry followed by omnichannel scale, now reaches over 42 million consumers and has become a template for global brands entering India. The retailer currently serves 52 million customers through its platforms and runs 276 offline beauty destinations, reinforcing its position as a gateway for international labels.
Charlotte Tilbury, founded in 2013, now operates in over 50 markets with more than 3,000 employees and 500 products across categories, with over 3,000 distribution points globally.
A second standalone store is slated to open at Mall of India in Noida in May 2026, signalling an aggressive retail push.
In a market where beauty is fast turning from aspiration to everyday indulgence, Charlotte Tilbury is not just selling products. It is building theatre, and betting that Indian consumers are ready to buy into the spectacle.
