MAM
Melanie Zimmermann joins Criteo to lead its global retail media practice
Mumbai: Criteo (NASDAQ: CRTO), the commerce media company, has announced the appointment of Melanie Zimmermann to lead its global retail media practice. As general manager, global retail media, she will be responsible for further building and scaling Criteo’s retail media business and developing its sales strategy worldwide to better support evolving client needs and solidify Criteo’s leading position in commerce media.
Zimmermann comes to Criteo from Macy’s, where she successfully built Macy’s Media Network, the company’s retail media network that reaches more than 46 million customers across Macy’s and Bloomingdale’s and influences more than 440 million transactions online and in-store. In her most recent role as VP, Head of Macy’s Media Network, she was responsible for developing and executing strategy and leading all retail media operations from media planning, sales, campaign management and analytics.
At Criteo, Zimmermann will report to chief revenue officer Brian Gleason and her team will be in charge of driving the global vision and strategy of Criteo’s retail media practice and forging alignment across regions. She will also play a pivotal role in retail media product strategy and prioritization, closely connecting commercial needs and product development.
Zimmermann’s hire comes on the heels of Stephen Howard-Sarin’s appointment as managing director of Retail Media in the Americas in December 2023. Most recently at Instacart as VP and general manager of Retail Media, Howard-Sarin brings to Criteo over a dozen years of retail media experience with leadership positions at eBay Ads and Walmart Connect. His focus is on building and growing Criteo’s retail media footprint with advertisers and retailers in the Americas and reports to Americas executive managing director Sherry Smith.
“As we continue to evolve alongside the industry, we’re excited to expand our deep bench of retail media talent with the addition of two key industry leaders. Melanie has an impressive track record of building and scaling a high-performing retail media network. Her experience at Macy’s kept her at the forefront of innovation and will be a key asset as we help unify an ecosystem that’s poised for a new stage of growth,” said Criteo CRO Brian Gleason. “In addition, I am confident that Stephen’s diversified experience leading retail media teams for the last decade will help grow our footprint and continue to transform the business in the Americas.”
According to McKinsey, commerce media could generate over $1.3 trillion of enterprise value in the U.S. alone, positioning it to transform the world of digital advertising in a manner not seen since the rise of programmatic. Retail media as a subcomponent of that category is expected to generate $100 billion in ad spending by 2026.
“With its massive global retailer footprint and thousands of brand advertiser partners, Criteo is not only a pioneer in retail media, but it’s also constantly evolving its unique position by tapping into strategic growth areas and building solutions to create an ecosystem that drives the most value for retailers, brands, and agencies,” said Zimmermann. “I’m excited to join the company as it continues to develop solutions for its clients’ specific needs and help them reach their full potential with retail media.”
Zimmermann started her career in consulting with Bain & Company in Europe before joining Macy’s in 2013, where she held different leadership positions including corporate strategy over the last 10 years. With both hires, Criteo expands its roster of executives with deep industry expertise to further shape the future of commerce media.
Brands
Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal
Tax authorities flag alleged misclassification of restaurant services
MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.
The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.
The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.
In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.
The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.
Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.
The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.
The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.
