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KDY 2016: Handsome Frank on the business of creativity

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JAIPUR: They were once in the mad corporate race, but opted out to discover the joy of working for themselves and the artistic freedom it brings. Since then, Tom Robinson and Jon Cockley have tried to give the same to the artist community cross the world — by bringing them under their banner of Handsome Frank, a UK based illustration agency.

What Jon and Tom really do is represent close to 35 international illustrators, including the likes of Jean Jullien and Mallika Favre, and connect them to clients, and vice versa.

Unlike any other job, Tom and Jon are required to understand each artist and their ways of expression to find a befitting job that respects the artist’s unique creative expression.

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Indiantelevision.com caught up with the dynamic duo during their visit to Jaipur for Kyoorius Designyatra 2016 and picked their brains on how they stay true the artists and still not compromise on business. In short, what it takes to keep the artists happy and the agency profitable. Excerpts from the conversation:

Q1. How do you manage the business and keep it separate from the creative process so artists can only focus on their work?

Tom:  There are four of us who take turns to handle things. At times one does the editorial and design, while another deals with the client.

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Jon: Apart from our varied skill sets, if the brief from the client is very technical, and requires animation and CGI, then Tom is more likely to pick it up.

Q2. How involved are you in each of the projects?

Tom: When we are picking an illustrator for a particular project, we keep an eye on the commercial appeal, making sure that the client is going to look at it positively, be it advertisement in print or a TV commercial. Once the project kicks off, our involvement varies quite a lot. Some artists are very hands on themselves, and we are comfortable just being copied on the mails with the clients.

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But there are illustrators who don’t want that at all. So we come forward and sort of act as a bridge between the client and the illustrator. It is about learning and respecting how each illustrator wants to work.

Q3. They say it is hard to work with creative people like artists and illustrators. How do you change the perception?

Jon: For me there is a big difference between an artist and an illustrator. An artist essentially creates for himself or herself and puts the art out to the world. An illustrator is hired to bring somebody else’s ideas to life. All illustrators we represent are very aware of this.

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Tom: Illustrators are also people and have emotions. They are not machines at the other end of the illustration process who just churn out work. You have to take into account people’s emotions. Some illustrators can get offended by feedback and a lot of clients write feedback in a very pragmatic and stale way that can come across as hurtful. That is when the professionalism comes in. Some learn the hard way that a negative feedback is sometimes for the better.

Q4 .Have you worked with Indian clients/brands? Are you open to work in India?

Jon: Yes, a couple of them, and we are open to accepting more work from here. When we started off, we thought we would only operate within the UK, but in the last five years we were surprised at how people from all over the world were reaching out to us, wanting to work with our illustrators. We have done work is Australia, South Korea, New Zealand, the US and across Europe. We judge a brief on things other than the geographical boundaries. We judge it on whether the project will be exciting or not. Obviously the timing and budgets do play a role for the artists.

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Q5. Do illustrators, especially independent ones, need help with marketing? Is marketing important to acquire good assignments?

Jon: I agree that artists too need marketing but I don’t think they need an agent to do the job. A lot of them think they need an agent to find for them  work in the market. I think it’s the value of their work, built through their portfolio, which takes them through to the market and gets them more work. Good work will always get noticed.

Tom: I doubt there are enough hours in a day for creative people to be business-like and do self promotion, especially when they are busy creating. To have a secondary voice spreading the word about their work is a huge help to them, I feel.

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MAM

Can You Save More By Buying Medical Insurance Online For Your Family?

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When you plan to buy medical insurance for your family, the first question is often about savings. You may assume that buying online automatically means paying less, but that is only part of the picture. The real issue is not just whether the premium looks lower, but whether the policy gives you suitable family health insurance without adding avoidable costs later.

Buying online can sometimes appear more budget-friendly because you can compare plans, review features, and complete the process without depending entirely on offline assistance.

Still, a lower visible price does not always mean better value. To understand whether you can truly save more, you need to look at the full buying experience and the policy terms together.

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Why Online Purchase Can Look More Economical

When you explore family health insurance online, you usually get access to plan details in a more direct and organised way. This can make the buying journey feel simpler and more transparent.

A few reasons online purchases may seem cost-effective include:

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● Easier comparison of policy features

● Direct access to premium details

● The ability to review inclusions and exclusions at your own pace

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● Fewer chances of making a rushed decision

● More control over the plan selection process

This does not mean every online option is automatically cheaper. It simply means the online route may help you assess choices more carefully, and that itself can influence how much value you get from the policy you choose.

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Saving Money is Not Only About a Lower Premium

A lower premium often catches your attention first, but that should not be the only measure of savings. If you buy medical insurance based only on what looks affordable at the start, you may overlook conditions that matter later.

A family health insurance policy should be judged on overall value, including:

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● The scope of cover

● Waiting period terms

● Exclusions

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● Room eligibility conditions

● Sub-limits, if any

● Claim-related terms

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● Renewal conditions

If the premium is lower but the policy has stricter internal conditions, the apparent saving may not feel meaningful when you actually need hospitalisation support.

So, the better question is not only whether online purchase costs less, but whether it helps you select a plan that remains financially sensible over time.

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Comparing Plans Online Can Prevent Overspending

One clear advantage of the online route is that it allows you to compare different options without pressure. This can help you avoid paying for features you may not need or missing features that matter for your family.

Before you buy medical insurance online, look closely at:

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● Who can be covered under the plan

● How the sum insured works for the family

● Whether day care procedures are included

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● How pre-existing illness rules are explained

● Whether add-ons are optional or built in

● How clearly the policy wording is presented

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This level of comparison can support better decision-making. In many cases, savings come not only from the premium itself but from choosing a policy with fewer surprises.

Online Discounts Should be Viewed Carefully

Online discounts can make a plan look attractive, but they should always be read alongside the policy details. A discount may reduce the upfront cost, yet the true worth of the policy depends on what it covers and how it responds during a claim.

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When reviewing discounted online plans, check whether the policy has:

● Treatment-specific limits

● Room rent restrictions

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● Co-payment clauses

● Disease-wise waiting periods

● Claim deductions linked to the hospital category

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● Limited cover for selected benefits

These points are important because a policy that looks cheaper at purchase may involve more out-of-pocket spending later. That is why discount-led buying should be replaced with detail-led buying.

Final Thoughts

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Yes, buying online can sometimes help you save more when choosing family health insurance, but only if you look beyond the headline price. The online route may give you better visibility, easier comparison, and more time to review the policy terms.

That can support smarter choices and may reduce the chances of paying for a plan that does not suit your family well.

If you want to buy medical insurance online, treat savings as more than a discount. The real advantage lies in choosing family health insurance that balances affordability, clarity, and meaningful coverage for your household.

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