MAM
Health check for the future as DHN puts digital care on the diagnosis table
MUMBAI: It wasn’t just another forum, it was a prescription for the future. The third edition of the DHN Forum wrapped up in Delhi with a potent dose of insight, intent, and innovation, positioning itself firmly as a vanguard of India’s digital healthcare transformation. From cutting-edge tech talk to policy powwows, the Forum proved there’s no better medicine than collaboration.
Held in association with Chime India, the event saw the unveiling of the Annual Digital Health Trends and Outlook 2025, a landmark report offering the clearest diagnosis yet of the health tech pulse in India. Packed with survey inputs from healthcare IT decision-makers across regions and hierarchies, the report identified six symptoms (or should we say signals) defining the sector’s digital evolution.
At the top of the chart: AI. A whopping 54 per cent of respondents picked artificial intelligence as the most transformative technology in healthcare for the next two to three years, with clinical decision support set to headline 2025. But while the tech prognosis looks strong, it’s not without complications 46 per cent cited budgets as the biggest barrier to adoption, while cybersecurity still faces growing pains despite better threat detection.
Over 200 delegates from hospital CIOs and pharma heads to US-based strategy experts attended keynotes and policy roundtables under the theme “Empowering Health, Advancing Equity, Transforming Care.” Big names included Uma Nambiar (IISc Medical School Foundation), Divleen Jeji (Google Health), Feby Abraham (Memorial Hermann, Houston), and Alka Goel (Alkemi Growth Capital).
Patient experience is the new pulse rate: over 51 per cent of respondents defined digital transformation by its impact on engagement. Meanwhile, nearly 60 per cent rated tech partnerships as more valuable than internal R&D, a clear sign that healthcare is teaming up for better health outcomes.
“It’s not just a report, it’s a call to action,” said ScalehealthTech founder and CEO of DHN Vishnu Saxena. “From funding gaps to AI integration, this blueprint helps healthcare players plan better, innovate responsibly, and centre care around real people.”
Chime India chairperson Girish Kulkarni echoed the sentiment, stressing the role of CIOs and chief digital officers in steering the healthcare ship. “Strategic foresight and bold thinking are no longer optional, they are critical,” he said.
The Forum also celebrated the Top 10 Healthcare CIOs of the Year, selected from 70-plus nominations by a global jury, acknowledging leaders who’ve pushed boundaries in hospitals, insurance, and pharma.
Looking ahead, DHN is doubling down on momentum. Its new Digital Health Marketplace (DHP) will act as a curated matchmaking platform for hospitals and startups, while partnerships with IIT Delhi, IIITs and AHPI aim to stitch research more tightly into practice. The upcoming HealthTech Innovation Challenge will also put promising solutions in front of VCs, policymakers, and institutional leaders.
For a sector often tangled in red tape, DHN’s efforts are a breath of fresh (digital) air. With its latest report, cross-sector forums, and academic push, the platform isn’t just talking transformation, it’s prescribing it.
Brands
Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal
Tax authorities flag alleged misclassification of restaurant services
MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.
The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.
The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.
In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.
The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.
Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.
The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.
The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.
