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Havas gets a CX glow-up with Enverta Digital acquisition

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MUMBAI: Havas is flexing its customer experience (CX) muscle in North America with the acquisition of Toronto-based Enverta Digital, a boutique CRM and digital transformation outfit known for its tech-savvy mojo and smooth client integration model.

With operations across Canada and Poland, Enverta brings a potent mix of Salesforce, Adobe, Microsoft, and Braze expertise to the table—making it the perfect fit for Havas’ converged strategy, which blends creativity and tech to craft personalised, data-led brand journeys.

““I’m delighted to welcome Jacob and the entire Enverta Digital team into the Havas family. This addition represents a meaningful step forward in our ongoing mission to  redefine and elevate customer experience. By placing CX at the core of our Converged strategy, this move underscores our unwavering commitment to innovation and strengthens our ability to lead in the CX space with transformative, tech-enabled solutions that are fully integrated across our service offerings,” shared Havas CEO & chairman Yannick Bolloré.

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The move sees Enverta absorbed into Havas CX Canada, adding serious firepower to the agency’s North America operations—particularly its growing US client base. Enverta’s offshore setup in Poland will also give Havas added scale and cost efficiencies, with its recurring revenue model sweetening the deal.

Havas CX Canada president Alex Chepovetsky summed it up neatly: “With Enverta’s CRM game and our creative chops, we’re now better placed than ever to deliver end-to-end brand experiences that move the needle.”

“Our focus on CRM and digital enablement aligns seamlessly with Havas’ commitment to delivering holistic, customer-centric solutions. This partnership will allow us to combine Havas’ global resources and creative expertise with our strengths to deliver a full service digital offering, centered on driving highly-personalised consumer experiences across all touchpoints and channels,” shared Enverta Digital founder & CEO Jacob Ciesielski.

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It’s a win-win deal wrapped in customer-first thinking—just the way modern marketing likes it.

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Havas Media Network India bags integrated media mandate for Aakash Educational Services Limited

PivotRoots and Arena Media to drive 360° strategy for student outreach

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NEW DELHI: Havas Media Network India has secured the integrated media mandate for Aakash Educational Services Limited, following a competitive multi-agency pitch, signalling a fresh push by the education major to sharpen its reach among students nationwide.

The mandate will be jointly handled by PivotRoots and Arena Media, both part of the Havas network. Together, they will roll out a full-spectrum media strategy designed to boost AESL’s visibility across digital and traditional platforms.

At the heart of the partnership lies a simple idea: making the brand not just seen, but sought after. The agencies will blend data, technology and creative storytelling to craft campaigns that resonate with students and parents navigating an increasingly digital-first education landscape.

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Aakash Educational Services Limited SVP marketing Kanika Kumar Nijhawan said, “At Aakash, we believe success is built through a structured, long-term and data-driven approach. As we expand across the country, adopting a more integrated approach to media is essential. This partnership marks a significant step towards building stronger connections with our audiences.”

Under the arrangement, PivotRoots will spearhead digital and performance marketing, covering social media, influencer collaborations and data-led optimisation. Meanwhile, Arena Media will focus on traditional channels including print, television, radio, cinema and outdoor advertising, ensuring consistent messaging across touchpoints.

Havas Media Network India chief executive officer Mohit Joshi said, “Delivering for a powerhouse like AESL requires both scale and precision. By combining Arena Media and PivotRoots, we are deploying our Converged.AI platform to create a 360-degree strategy that drives engagement, conversions and long-term growth.”

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Echoing the sentiment, PivotRoots founder and chief executive officer Shibu Shivanandan added that the collaboration would focus on building “impactful, full-funnel experiences” powered by deep analytics and performance-led marketing.

With a strong legacy in coaching for medical and engineering entrance exams, AESL is now doubling down on integrated media to stay ahead in a crowded, fast-evolving education market. The partnership with Havas signals a clear intent: to turn visibility into meaningful engagement and, ultimately, student success.

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