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Cars24 launches Care Plus to offer full support for used car buyers

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MUMBAI: Why should buying a used car feel like buying a mystery box? Cars24 says not anymore. Cars24 has just fired up a game-changer for Indian car buyers with the launch of Care+, an all-in-one post-sale ownership plan that promises to take the stress out of second-hand car purchases. Rolling out across major cities and soon pan-India, the plan offers an integrated mix of extended warranty, annual servicing, 24×7 roadside assistance, and even a guaranteed resale value all bundled into a single offering.

In a market where more than 80 per cent of used car buyers feel uncertain after the sale, Care+ aims to flip the script. According to internal data, 65 per cent of buyers have never received warranty or post-sale support, 70 per cent are clueless about resale value, and nearly half end up footing bills for repairs that should’ve been covered.

Enter Care+, designed to remove the guesswork and offer clarity from the get-go:

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●    Extended Warranty: Up to 3 years or 45,000 km on key components including engine and AC, with national repair access and free pickup/drop.

●    Annual Servicing: Certified technicians, real-time tracking, genuine parts and freebies like wheel alignment.

●    24×7 Roadside Assistance: For flat tyres, fuel issues, jumpstarts and minor repairs, with towing up to 40 km.

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●    Assured Buyback: A guaranteed resale value from day one, making upgrades easy after 12 months.

“We’ve seen that trust in the used car market comes down to two things clarity and support,” said Cars24 Co-founder and CMO Gajendra Jangid. “Care+ isn’t just another feature. It’s a mindset shift. It tells customers they’re not on their own after the sale.”

Since its soft launch, Care+ has already been adopted by over 1,000 customers in three cities, with a glowing 4.8/5 satisfaction score. Cars24 expects more than half of its buyers to opt into Care+ by the year’s end, a bold indicator that consumers are hungry for post-sale certainty.

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With Care+, Cars24 becomes the first platform in India’s used car segment to offer a tech-enabled ownership experience that goes well beyond the transaction. In a space plagued by patchy support and limited service guarantees, Care+ might just be the much-needed tune-up the industry didn’t know it needed.

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Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal

Tax authorities flag alleged misclassification of restaurant services

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MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.

The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.

The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.

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In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.

The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.

Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.

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The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.

The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.

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