Brands
Can corporate executives be good brand ambassadors?
MUMBAI: An old man with a moustache and a turban advertises a popular spice brand. A chain of resorts has a familiar character giving it a thumbs-up. A recent advertisement features executives from other companies talk about their experience flying with a national airline.
Save for these examples, a majority of ads use celebrities to endorse products and services. Making one wonder why most brands prefer not to let their functional executives do the talking.
Apparently, using executives might lend a lot more credibility. However, it may not really appeal to the masses as there is no known face involved.
Brand consultant Harish Bijoor believes Indian brands don’t resort to using their executives as much as the West because Indian CEOs are rather shy and prefer to work behind the scenes rather than in front.
Martha Stewart recently appeared in a cough syrup ad. How many of our CEOs sell a product?
He points out that there are exceptions. “Vijay Mallya’s each and every move promoted his brand – Kingfisher. In the past, Mahindra used Pawan Goenka as well. So, it’s not always celebrities ruling the roost.”
Overall, Bijoor is of the view that people may debate the overuse of celebrities but there is no immediate need to get executives to screens. “There are already a few doing the needful and I don’t think we need more executives to promote the brands. There is a healthy mix, so why clutter it?” he argues.
Business head of Raising ibrows Ganapathy Visawanathan feels that in a country like ours where Bollywood and cricket is like religion, it is safer to use celebrities. “The brands normally use their executive to fight some crisis situation to build credibility, otherwise there will be a big disconnect between the brand and the masses,” he elaborates.
Taproot India co-founder & chief creative officer Santosh Padhi believes product category plays an important role in choosing a brand ambassador. “For an FMCG product, it would be senseless to use an unknown face. Celebs – be it actors or sportsmen – are more relatable to for a common man and hence, it is better to use them. However, for a category like airlines, it is fine to use executives,” he says. The choice between a celebrity, model and executive is also determined by the brand’s strategy, according to him.
Bang in the Middle MD and chief creative officer Prathap Suthan feels it’s a bad idea to use executives. “They shouldn’t get into advertising for their own brands. Essentially, brands need to have their own individual and original character. From the language, persona, tone, colors, design, advertising etc. All of this works together to create and craft a timeless personality for a brand – independent of everything else,” he says. “More importantly, a brand, if it is built on the shoulders of a CEO, what happens when the CEO quits and moves to another company, or cannot speak properly, or is not too presentable, or falls down and hurts himself, or gets into a controversy, or dies? All terrible situations if you build brands around publicly unknown CEOs,” he adds.
Business director GroupM ESP Ameya Sule has a different take on the matter. “For me, the idea is a little conditional. There is no black or white to it. For instance, if a CMO or a senior executive of an apparel brand goes on to promote the brand, then it is more easy to connect it. There has to be a connect and authenticity attached to it, no matter who promotes the brand. It will be good to use an executive as it shows more credibility,” he signs off.
Brands
Raj Cooling Systems launches Agreyas appliances brand
Emraan Hashmi named brand ambassador for consumer appliance push.
MUMBAI: A company known for cooling solutions is now heating up its ambitions in the home appliances market. Raj Cooling Systems Pvt. Ltd. has launched a new consumer appliances brand, Agreyas, marking its entry into India’s rapidly expanding home appliances sector valued at more than Rs 1.5 lakh crore. The move represents a strategic diversification for the company, which has traditionally focused on cooling solutions for residential, commercial and industrial applications. Through Agreyas, the firm plans to tap into growing consumer demand for energy efficient and technology driven household appliances.
To build brand visibility, Agreyas has appointed Emraan Hashmi as its brand ambassador. The campaign has been developed under the banner of Zoommantra Productions, with actor and filmmaker Rohit Roy contributing to the creative direction.
The brand’s initial portfolio will include mid premium air conditioners, washing machines, geysers and other white goods designed to cater to modern Indian households seeking efficient and reliable appliances.
Raj Cooling Systems, founder and chairman Kalpesh Ramoliya said the launch aligns with the company’s broader expansion plans.
“The launch of Agreyas is in line with our vision to build a strong presence in India’s consumer electronics and home appliances market. The brand has been developed as a standalone identity to meet the evolving needs of Indian consumers,” he said.
Hashmi said the collaboration comes at a time when Indian buyers are increasingly looking for innovative and functional home solutions.
“I’m looking forward to working with Agreyas at a time when consumers are seeking more innovative and efficient home products. The brand reflects changing consumer behaviour around functionality, innovation and ease of use,” he said.
Raj Cooling Systems plans to invest around 10 million dollars in developing the brand, with an additional 5 million dollars earmarked over the next three to five years for product development and distribution expansion.
Agreyas will follow a multi channel distribution approach, selling through online platforms, retail outlets and dealer networks aimed at both urban and semi urban markets across India.
With the launch, the company is positioning Agreyas as a standalone consumer facing brand while continuing to leverage its existing manufacturing, engineering and research capabilities built through its core cooling solutions business.
