MAM
Brand Darwinism in a changing landscape: Brand Summit 2005
CHENNAI: Day one of the third edition of the Brand Summit spearheaded by the Confederation of Indian Industries (CII), kick started today in Chennai at the Taj Coromandel addressing brands which go beyond business platforms and have become symbols of our times.
The theme of the convention focuse around the fact that, with a plethora of products filling the markets, addressing the consumer has become all that more challenging. The Summit aims at analyzing learnings on enhancing the consumer connect from a communication viewpoint, as well as providing a more integrated perspective of the industry. There seem to be a consensus about the fact that the environment is fast changing and the consumer is not averse to this change. Henceforth, redefining the whole concept of brand building has become paramount.
Experts at the Summit believe that the focus of the brands across the categories has to be on understanding these far reaching changes which incorporates the transforming perspectives of the new age consumer. Vivaldi partners CEO Dr Erich Joachimsthalar pointed out that now its no more dealing with a ‘brand image’ but rather its more to do with ‘brand identity’, not an individual brand but the entire portfolio, not just advertising but brand building. He underlined his observation while citing the example that Nike’s best kept secret was that they became a billion dollar brand without spending a dollar on advertising. Talking about Harley Davidson Joachimsthalar said that although not so strong on quality, the bike built its brand on the attitude and personality it produced for itself.
Joachimsthalar also remarked that India today commands the second largest number of brands in the world. However, non branded products contribute a majority of the volume sales and there seems to be a never ending battle between the multinationals and their domestic counterparts.
He questioned that how a brand can fit into a consumer’s life and become relevant? The fight has to move beyond just the attribute fight but has to be focussed on gaining a larger share of the consumers day to day life.
In this context Joachimsthalar proposed three key points:
1) Understanding the customers in context
2) Interesecting customers in their day to day activities
3) Developing strategies to capture more share in the TG’s life
Talking about the social economic changes, John Hariss director, London School of Economics took a critical stance of the blurring of geographies. He said that although globalization provided greater inter-connectivity between markets, it has also brought out to the surface the awareness and heightened the local identity. Globalisation, he stated, also brings with it the eruption of ethnic political conflict due to various factor. An instance Hariss cited was of the job cuts due to restructuring of different MNC’s and the angst within people driving them towards the rightist political parties. He candidly maintained that synergy between productive employment, intensive growth with a balanced approach towards globalization is where the current challenge lies.
Phiroz Vandrewala, executive vice president, Tata Consultancy Services stressed on technology and its ability to connect. ” The ability to connect with a consumer is unsustainable without technology,” he said. Retorting to Hariss’s comments Vandrewala said, “Yesterdays actors of globalization today adorn the masks of victims.” Agreeing to the fact that today’s challenges are tough, Vandrewala stressed on the fact that companies need to get back into the proactive mode instead of being reactive and responsive to competition.
Moving on to the changing consumer, which seems to be the favorite subject at most seminars these days, McCann president Santosh Desai talked about the underlying changes that have actually contributed in the making of the new age consumer. The new age consumer looks at life as a product and not a condition. Consumers today are looking at instant gratification. There is an immense need to be accepted at the global scale. Yet there is an equal stress on the need to sustain individual and ethnic identities. Money is being looked as a source of energy and not a static concept.
Strategic management consultant Rama Bijapurkar stressed on how the consumer has become his or her fickle self. She pointed out that the fickle behaviour of the consumer has been a result of marketers themselves. Loyalty shifts take place as value equations change and value equations change all the time due to over increasing entrants and pressures. The point Bijapurkar impressed upon was to identify who is making the consumer fickle?
Moving onto building enduring brands, Bijarpurkar remarked about companies not exploring all sources of advantage creation leading to a delivery with communication gaps. This she said leads a consumer to exerscise a brand shift.
Josy Paul head RMG David talked about insights in action and pondered that it was all about observation and being an eye witness to life. Madhukar Sabnavis, country manager planning O&M further commented on insight building by citing the Cadbury example. The insight being ‘there is a child in each one of us’. Cadbury is a childhood one never grows out of. He said using the same insight, different cuts have been used to drive home the same message. ” Zoom in, Zoom out,” he said of the consumers psyche.
The panel discussion saw ICICI’s Lalita Gupte, joint managing director talk about ICICI and its success story on being a solid brand in the retail market. Hi Design’s president Dalip Kapur talked about how a niche product like Hi Design managed to cut geographical barriers by solely relying on the exclusiveness and the quality of the product.
A glittering awards ceremony ‘The Brand Finale’ concluded the first day of the third CII Brand Summit. Nokia was announced as the CII Brand of the Year. Other finalist were Titan, Eveready, Dabur, Indane, Fair & Lovely, Lux, Ponds and Rin.
MAM
Dettol launches new emotional campaign for Antiseptic Liquid
Heartfelt film celebrates mother’s instinct with the tagline “Nothing protects like Mom & Dettol.”
MUMBAI: Dettol has found the perfect formula for its latest campaign, a generous mix of maternal love and antiseptic care that’s sure to tug at every Indian heartstring. The iconic germ protection brand has rolled out a touching new campaign for Dettol Antiseptic Liquid built around the universal truth of a mother’s instinctive care. The film brings to life the simple yet powerful idea: “Nothing protects like Mom & Dettol.”
Set against the lively chaos of a shaadi ka ghar, the story follows a young boy who hurts himself but puts on a brave face to hide his pain. The moment he reaches his mother, she instinctively senses something is wrong. As she gently tends to his wound with Dettol Antiseptic Liquid, his guard drops, leading to a tender role reversal where the child ends up comforting his mother. The film ends with the poignant line, “Apnon ki suraksha ka mazboot sahara.”
The campaign reinforces Dettol’s timeless place in Indian homes as a reassuring companion in moments of vulnerability. It was conceptualised and written by Prasoon Joshi
, with an original track composed by Vishal Khurana K, sung by Javed Ali, and lyrics by Prasoon Joshi. Amit Sharma directed the film.
Reckitt EVP regional director for South Asia Gaurav Jain said the campaign captures the deep emotional bond between a mother’s instinct and Dettol’s protection. “This campaign encapsulates that delicate, human truth, a mother senses hurt even before it is spoken, and Dettol strengthens her ability to respond with care and confidence,” he noted.
Prasoon Joshi added, “When a child is hurt, the first instinct is to reach for their mother, their ultimate safe space. And in that moment, the mother turns to Dettol, something she trusts to protect what matters most.”
As the flagship product in the Dettol portfolio, the Antiseptic Liquid continues to offer unmatched protection for cuts and wounds, standing shoulder to shoulder with mothers through life’s small scrapes and bigger worries.
In a world full of flashy advertisements, Dettol has quietly reminded us once again that the strongest protection often comes wrapped in the simplest, most heartfelt moments, the kind only a mother and a trusted bottle of Dettol can provide.
